Smith's Fuel Center is a convenient grocery store and fuel station. It is a huge store that is well laid out, organized, and clean. Customers find it easy to find what they need, noting it has a great variety of products, a huge bakery, clothing, toys, housewares, and even a bar for beer and wine. The staff is consistently described as friendly and helpful, providing excellent customer service. A major highlight is the store's app and digital tools. The app offers great coupons that help with savings on both groceries and gas. It allows users to build lists, which then tells them exactly where to find items in the store, and to clip digital coupons easily. The loyalty program is free, and the points earned can be redeemed for significant savings on fuel. The outside fuel center is very convenient, allowing for fuel and drink purchases without going inside. The store offers an easy and efficient online ordering program for pickup and delivery, though some note that online ordering is not always accurate regarding item availability, which can be frustrating. A common complaint is the heavy reliance on self-checkout instead of manned lanes, especially for large shopping trips. However, staff are always present and quick to assist at the self-checkout area. Overall, Smith's is considered good value, especially when using coupons and loyalty points.
