Smith's is a clean and organized store offering thousands of quality food and household products. It provides a great selection, including a notable bakery and a cheese selection with more variety than other markets. Many staff members are friendly and helpful, with specific praise for the awesome, friendly deli workers and the really lovely, helpful weekend self-checkout assistants. The team can exceed expectations with speedy checkout assistance. Prices are great, especially with a membership card, and the app is easy to use. However, Smith's prices can sometimes be a little too high compared to other options. A significant issue noted is with the ice freezers, where the non-existent seals result in bags of ice chips that become very melty. Customer service experiences can vary. Overall, it is considered a one-stop shop for savings.