Verizon offers a wide range of mobile, 5G home internet, and business services, with convenient options for online orders, store visits, and same-day delivery where available. Customers can visit their local store, which is kept clean and usually has short wait times. Staff members are described as friendly, helpful, and knowledgeable, providing professional service that makes switching carriers or upgrading plans smooth and quick. Several reviews highlight positive experiences with specific representatives who offer great deals, answer questions thoroughly, and deliver five-star customer service. Customers appreciate the professionalism and expertise of the staff, as well as the ease of in-store process, especially when switching or activating devices. Many express satisfaction with the store's service and recommend visiting corporate-owned Verizon stores for the best experience. Overall, Verizon is praised for its helpful staff, competitive deals, and convenient options for customers seeking mobile or internet services.
Chris and Johnny are great 👍 As a customer for 18 yrs. I am pleased. I upgraded to Verizon internet Andrea~
May 2025
Had the best experience with Josh he was telling me about some red hot deals they had going on I walked with new Apple Watch New iPhone also changed my plan and saved me money on Netflix & max and got me Apple Music i definitely recommend working with this man.
May 2025
I had a really helpful and knowledgeable representative, Carmelo who answered all of my questions and gave five star customer service!