Vitacost Retail Store provides generally great customer service and very fast shipping, often within one to two days, with good packaging. Customers appreciate the reasonable shipping rates and frequent promotions, like free shipping on orders over $49 and discounts for text message sign-ups, leading to significant savings compared to in-store prices. However, some caution is advised to check shelf items for expiration dates, as the store's old register system can complicate returns without a receipt. Overall, it is a helpful destination for hard-to-find items, like specific dog food, offering a convenient and cost-effective shopping experience.
Really helpful here for the most part. Deduct one star for having to make sure that the full priced items on the shelf are not expired. Their register is old.. so if you don't have your receipt... you are out of luck if you purchased a expired product and want your money back. Other than that, great customer service!
July 2024
Always the staff is helpful. The prices are great!
November 2023
The people at the warehouse are very nice and willing to help.
