West Elm offers a good selection of products with helpful customer service, including quick and efficient responses. Customers appreciate the quality and pricing of their bedding and other items, though some find the prices high. The staff are generally attentive, but experiences vary, with some noting a snobby vibe. Overall, many are satisfied with their purchases and would recommend the store, despite occasional concerns about pricing and service attitude.
Don’t order from here unless you’re willing to wait 5 months for a coffee table and sofa. Almost half a year for furniture is kinda crazy
November 2023
Just bought some amazing bedding at West Elm, and was helped by a wonderful representative named Whitney, I'm so happy with the pricing along with the customer care quick and efficient the way I love it.
October 2023
Be cautious their estimated delivery date can vary and get pushed out by a couple of months :(
