WestStar Credit Union is highly praised for its excellent customer service and support. Customers appreciate the professional and kind approach of staff members like Flor, Stephanie, Juan Pina, and Ms. Huerta, who are known for their prompt assistance and helpfulness. Many reviews highlight how WestStar makes the financial process easy and calm, even in challenging situations such as obtaining auto loans or refinancing. The credit union has helped customers secure better loan rates, saving them thousands of dollars, and made car purchases smooth and fast, often exceeding expectations. Customers also value the credit union's community focus and commitment to providing great service. Overall, WestStar Credit Union is seen as a reliable and friendly place that takes care of its members’ needs, making banking a positive experience. Many customers look forward to returning for future financial services and recommend it to others seeking a supportive local credit union.
I give it 5 stars because I can't give them enough, thank you Flor, you are excellent at your job and customer service.
May 2022
Not the first time we have used Westar. Been a member for over 25 years. They are the best to work with.
March 2022
Hello,I have been banking with West Star for over a year! It has been great and easy! They provide the best loan rates! Each time I need something Juan Pina has provided us with exceptional support! He is the best!