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“Got great customer service from Arlene, she assist with opening account and also walked me through step on how to use Account and benefits with account. Will return to help my partner open an account”
“Gina has been a great help with all my banking needs and has gone out of her to way to ensure that all problems or needs are solved . I appreciate her and all the staff at One Nevada at the Rainbow Branch”
“Such a great Credit union I had some issues with my account and their customer service is amazing and always willing to help and actually answer the phone. And the different mortgage options Killer thank you so much”
“The Silver State CU is one of very few places in town that provides warmest and genuine services. The branch manager at Eastern and Tropicana, Mr. Chris Hernandez is super great! and all other staff also always wonderful. My family has been a customer of Silver State Schools CU since fall 1999. Best wishes!”
“Donna was great she helped us so much gave my under aged daughter a great experience! I been banking with OneNevada forever and will continue! This location on eastern and serene are one of the best!”
“I came to One Nevada to open a youth account for my son. Victoria assisted me and was knowledgeable, friendly and helpful. She took the time to make sure we knew how to utilize and locate all features of the account.”
“Que’Cha Contero helped me open an account at America First Credit Union today and the customer service she provided was exceptional. I was also approved for a line of credit, and now with AFCU’s help I can continue to improve my credit and financial stability. Thank you so much AFCU for your outstanding customer care! ♥🇺🇸✊”
“I just opened an account at America First credit union and Rosita was absolutely wonderful in setting it up. Completely professional and couldn’t have been nicer. I would recommend to all friends and family.”
“I've been a member of this Credit Union for over 15 years.. I LOVE THE CUSTOMER SERVICE..
Everyone is so good to me .
Today I was at the Serene branch. I had the HONOR of having Sharon Farnes help me. She is very patient with me. Her SMILE makes the whole world BRIGHTER!! Anyway... I tell all my friends to replace their banking needs with SILVER STATE SCHOOLS CU..”
“I have been a member of Sierra Pacific Credit Union for many years. I mainly stay for the excellent benefits that are offered to their customers but also for the excellent customer service given to all their customers. I’ve tried other local banks but believe SPCU is better. I would try them out if I were you.”
“Sophie was wonderful to work with! She helped me set up my account and made the whole process simple and stress-free. She’s knowledgeable, friendly, and really takes the time to make sure everything goes smoothly. You can tell she genuinely cares about helping people. I highly recommend asking for Sophie if you need help with anything from banking to loans.”
“Shawna Lingle is amazing! She literally took me from earning $10/month in savings to over $500/month with a money market account! I’m kicking myself for not knowing about this a decade ago!! She deserves a raise!!”
“Mr. Christian Ramirez made the process of opening a new account simple, easy, and quick. America First also has the best mobile app of any banking services . I would recommend this credit union over any bank any day. Thanks again Christian.”
“Louis has been absolutely incredible in helping my wife and I get set up with them. The entire process was easy, and everything was explained well every step of the way.”
“Love the personal treatment I always get with America First! Jenn & Alex were great at getting a new limit debit card open for my daughter with only half an hour left before closing on a Saturday!”
“Great experience with Julieta from this branch who helped me secure a great rate on an auto loan! The staff at this branch are incredibly welcoming and knowledgeable!”
“Dwayne is very helpful and patient. I don’t feel pressure and he was guiding me through all the steps and also answered all my questions .Thank him for the great customer service!”
“5 stars , My Girl Crystal F. Got me right ✅ she checks in with me, I am 29 and needed to boss up my life no longer depending on chime and cashapp to get me through life. I now have a BIG GIRL bank I can depend on and trust THANK YOU CRYSTAL YOU'RE SUCH A GEM 💎 !!!”
“A recent visit to the credit union to review our accounts and insure that all names were on the account properly and finalizing some estate planning , Nikki G not only provided us with a wealth of her professional knowledge, but went over and above to be welcoming and make sure that we were comfortable with all decisions -along with a follow up Email to reach out and make sure to tell us that anything we needed in the future she was there for us. Nikki’s style of customer service is appreciated and she should be commended, and I would hope rewarded for her caring and personalized service!!!!”
“I had an absolutely outstanding experience working with Create Credit Union, and especially with Vernise. From start to finish, she was professional, knowledgeable, patient, and genuinely cared about helping me through the entire process. It’s rare these days to find someone who combines excellent customer service with such a positive and welcoming attitude.
Vernise went above and beyond to answer all of my questions, explain everything clearly, and make sure I felt confident every step of the way. She made what could have been a stressful process feel smooth, easy, and actually enjoyable. You can tell she truly values her members and takes pride in delivering top-tier service.
If you’re looking for a credit union that treats you like a person instead of just another number, I highly recommend Create Credit Union. Vernise is an absolute rockstar and a huge asset to the team. Thank you again for such an amazing experience — 5 stars all the way!”
“Victoria was great!! She helped me so much in getting a new card. I 100 percent recommend to see whether you’re opening an account. She also took her time as well.”
“The customer service agent was awesome.
Very kind and patient. Made my day she was my first encounter today. It set the tone for a perfect dqy!
Thank you ?✝️”
“I have gone into the branch on 9311 w sunset rd in Las Vegas. Jared has helped me both times for an issue I had with a stolen check. Friendly person and his customer service is great.”
“We have been members since approximately 1983 and our daughter plus our two granddaughters are members. I think we have used mostly all of the services with very positive experiences. We are very grateful and thankful for CCCU now called Create Credit Union. Still like CCCU much better.”
“Abigail was AWESOME with helping both my daughter and myself. Thank you One Nevada for employing well accomplished individuals like Abigail. Her attributes exemplifies great character, a caring heart and a willing empowerment in going beyond the call of duty. Greatly appreciate her and we look forward to our next visit.”
“Wow! As someone who has only experienced corporate banking, my initial experience at this credit union has been very delightful! I was only in to create a checkings account but from creating an appointment online to initial follow ups, everything was smooth and there was even no wait. Thank you Carla & Abigail for being so welcoming!”
“My son visited the Fort Apache Branch of One Nevada Credit Union to apply for a car loan. He was greeted by Celia Lopez, a financial services associate at the branch and she was extremely helpful in helping him understand his financing options, making suggestions, and answering all of his questions. When the day came to sign the paperwork on his approved loan, I accompanied him to the branch and both he and I were treated with such professionalism and courtesy by Celia Lopez. She made the entire process of finalizing everything very easy and spent as much time as we needed to make sure we understood everything. I look forward to working with her again as I expect to open my own new account at her branch shortly.”
“I had the pleasure of working with Alexia and she truly went above and beyond to help me secure a car loan. Her knowledge and professionalism made the process seamless and stress-free. Not only was she efficient, but she also made sure to explain every step of the process and answer all of my questions. I highly recommend working with Alexia for any of your banking needs. She is a true asset to and a true gem in the world of finance. Thank you, Alexia, for all of your help!"”
“I’ve had quite a hard time getting a auto loan cause of our current situation and with what’s going on nowadays financially it’s so hard to get approved. I am moving out of state is the reason I needed a bigger truck for my families move and after being turned down multiple times, WESTSTAR CREDIT UNION came to the rescue with a very kind and professional approach. So far as of today 03/24/2022 the very first financial institution that made our purchasing experience very calm and very easy. Flor was very prompt and professional and got everything done so fast that we barely could keep up and got excited to hear for the very first time how fast she got us our new truck for our move out of state. I will definitely come back in the future for my future business. Thank Flor and thank you weststar credit union truly heaven sent. ???”
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“Rebeccaa is fantastic, I came in with some issues about a high pressure loan from a shady auto company, while she wasn’t able to get a loan (my fault not hers) for me, she worked with me on a plan to get it taken care of and answered all my financial related questions. She’s a great guide for those who are terrified of finances, like myself!”