Van Marcke's Ace Hardware is a local store committed to helping neighbors and providing a convenient, friendly shopping experience. Customers appreciate the knowledgeable and friendly staff, who are often willing to assist despite some slow service. Many reviews highlight the store's good condition for its neighborhood, though some mention that the store can be in a less desirable area. While the store offers a decent supply of products, certain items, like custom screens, may take time to be made, sometimes up to a week or more, which can be disappointing for customers needing quick service. One reviewer noted that prices tend to be higher, but the quality of products is also better. Customers feel that Ace Hardware provides better service compared to larger chains like Home Depot and Lowe's, especially when it comes to personalized assistance. However, some experiences with staff vary, with a few indicating that employees could be more helpful or attentive. Overall, Van Marcke's Ace Hardware is seen as a helpful neighborhood store that values personal service and quality, even if wait times or prices may be a concern at times.
It's not part of the original Ace rewards. They couldn't take the coupons on my app, so I had to leave & Go to a different place store is okay.
August 2026
Van Marcke's Ace is a throw back to when the men worked hard, hunting and field dressing buffalo by the thousands while the women stayed pregnant and in the kitchen. You know I kid, the women weren't ALWAYS pregnant. This is the Ace Hardware to go to when you're in the neighborhood and need hardware.
June 2026
Great Customer service. They swapped out my Water Heater under warranty with no problem.
