The AT&T Store in Reno offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans, including prepaid options with no annual contract or credit check. Customers appreciate the knowledgeable and patient staff, who provide excellent service. Reviews highlight specific employees like Tyrone, who answers detailed questions thoroughly, and JJ, who is recognized for his clear explanations and friendly demeanor. Casey Dyer stands out for his dedication to resolving billing inquiries and technical issues, demonstrating professionalism even in challenging situations. Another employee, Jeremiah Harmon, is praised for his resourcefulness in assisting with device issues. Overall, the store is commended for its exceptional customer service, making it a reliable choice for anyone looking to stay connected with AT&T's services.
JJ and Casey were awesome. Give them both a raise!! Thanks guys- off to walk my dogs now ??
June 2024
Upgrading my old phone— I asked many detailed and atypical questions and Tyrone was easily able to answer and explain each one. He was very thorough, patient, and extremely knowledgeable. Overall, an EXCELLENT in-store experience!
May 2024
JJ at the AT&T Damonte Ranch PKWy was outstanding! Explained & answered questions clearly & very patient . You trained him very well & kudos to his trainer/ manager. Nowadays, we need more people like him with a heart & a smile .
