The AT&T Store in Reno offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans, including prepaid options with no annual contract or credit check. Customers appreciate the knowledgeable and patient staff, who provide excellent service. Reviews highlight specific employees like Tyrone, who answers detailed questions thoroughly, and JJ, who is recognized for his clear explanations and friendly demeanor. Casey Dyer stands out for his dedication to resolving billing inquiries and technical issues, demonstrating professionalism even in challenging situations. Another employee, Jeremiah Harmon, is praised for his resourcefulness in assisting with device issues. Overall, the store is commended for its exceptional customer service, making it a reliable choice for anyone looking to stay connected with AT&T's services.
Yi was able to navigate and help me upgrade to a new phone without much hassle. She was very clear the entire time and I would love to be her customer again.
April 2026
Mario at the AT&T in Damonte Ranch Parkway was exceptional! He provided excellent service , very knowledgeable. It was a seamless transition to set up a new account for my Internet and cell phone. Overall, my experience at the AT&T was excellent. And Mario helped with that!
February 2026
Jay Jay was really helpful, answered my questions, and made upgrading phones smooth.
