The AT&T Store in Reno offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans, including prepaid options with no annual contract or credit check. Customers appreciate the knowledgeable and patient staff, who provide excellent service. Reviews highlight specific employees like Tyrone, who answers detailed questions thoroughly, and JJ, who is recognized for his clear explanations and friendly demeanor. Casey Dyer stands out for his dedication to resolving billing inquiries and technical issues, demonstrating professionalism even in challenging situations. Another employee, Jeremiah Harmon, is praised for his resourcefulness in assisting with device issues. Overall, the store is commended for its exceptional customer service, making it a reliable choice for anyone looking to stay connected with AT&T's services.
Jay Jay was really helpful, answered my questions, and made upgrading phones smooth.
February 2026
Yi and Alexa helped us out (on different days) so that we could resolve an issue we were having porting over a phone number. They were very professional and helpful. We couldn’t do it without them, thanks ATT team!
February 2026
Yi was so kind and helpful to get my new phone. Great service
