Big Valley Honda is a dealership known for its friendly and professional staff, offering excellent service and support to customers. Customers often praise the team for their helpfulness, knowledge, and willingness to go above and beyond. Whether it's for routine maintenance, tire replacements, or brake inspections, the staff consistently provides quick and efficient service, with turnaround times that customers find impressive. The dealership's team shows genuine camaraderie and generosity, making customers feel welcomed and valued during their visits. Many reviews highlight the staff's readiness to wait for late arrivals and to ensure they have the right parts in stock, even on busy days. Service experiences often include additional perks, such as cleaning bikes or power washing chains, all at affordable prices. The sales team also receives high praise for making buying experiences smooth and easy, with some customers able to hold bikes in advance and receive follow-up calls to check on their satisfaction. Overall, Big Valley Honda is recognized for strong leadership, excellent customer service, and a friendly atmosphere that keeps customers returning and recommending the dealership for both service and sales needs.
I bought a helmet here a couple years ago, good prices, helpful employees
November 2025
Big shoutout to BVH and Justin who made my first motorcycle purchase easy and enjoyable. I appreciated the help from start to finish and the extra attention to detail that made me feel valued as a customer. Thank you!
October 2025
The customer service is outstanding. No haggling just great pricing and smiles all around. The best of 10 new vehicle purchases I have had in 60 my years.