{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I had an exceptional experience with the Lexus service department, especially because of Julie. She was professional, thorough, and made sure my car was taken care of properly from start to finish. But what truly stood out was how far she went beyond her job to help me.
When i returned my loaner car, I accidentallly left my 5 year old granddaughter's Elsa dresses and matching shoes in the trunk. I didn't realize it until after the service department had closed, and her birthday party was the next day. I was absolutely panicked!
Julie stayed after work, found the car and the keys, retrieved the dresses and shoes, and then drove them all the way to my house. I was so touched by her kindness and thoughtfulness. She absolutely did not have to do that, but she went out of her way to help me.
Julie is the perfect example of what outstanding customer service looks like. She took excellent care of my car, but more importantly, she took care of me. Lexus is incredibly lucky to have someone like Julie representling their dealership.
Thank you Julie, for going above and beyond. You made a stressful situation so much easier, and I truly appreciate you!”
“Easy to contact, the staff, and Destini was ever so helpful! Thank you Coachcraft Autobody Shop for helping with my car! All though it was finally dubbed as a total loss.”
10AM - 5:30PM
3180 Mill Street, Reno
Auto Parts
“I came in looking for tires they had my size at a good price. They did and awesome job mounting and balancing my wheels and even used black wheel weights to match my rims. (The small touches matter) I can tell this shop cares and will definitely shop here again!”
“Great guys to work with who know there stuff and keep you on schedule. My WRX sounds so much better and the AOS was installed perfectly. Look forward to doing business with them again.”
“Got my tonneau cover done here a couple years ago. I had one small issue about a year after I got it, and Custom Truck fixed it under warranty. I recently broke a plastic piece that holds the support bars on the tonneau cover (my fault), and Candice promptly provided me with two replacements at no cost. Exceptional service and I will always take my truck here!”
7:30AM - 5:30PM
935 Harvard Way, Reno
Auto Parts
“Geneva was incredibly attentive and walked me through every step of the process with my damaged Toyota Sienna. I would highly recommend Caliber Collision and Geneva!”
“Referred by Lexus dealership. Concours body shop was phenomenal. Other shops have always given me the typical annoying run around and produced less than average work… not concours. They’re exceptional from their customer service to their restorative work. They’re honest and very helpful. My car was cleaner when they gave it back to me than when I had dropped it off. Appreciate them greatly.”
“Highly recommend minis service department. After one shop let me down. I brought the car to mini. Michelle was extremely helpful and informative. Brian got the car done in my extremely tight timeframe. I will be bringing both my mini’s back anytime they need a service.”
“Tried this place to get my ac on my 2013 dodge charger fix. It was amazing they got it done in a couple of hours. Setting up the appointment was really easy and the lady who set my appointment with easy to talk to really nice and friendly. The office was clean with snacks and water to drink. If you talk to the stuff they talk with you and hold a good conversation it was really nice place and staff. They looked over my whole car, took pictures of things they found that I need to fix. It’s really nice to see them take the initiative not to many places do that anymore. Pricing was really reasonable as well. I’ll definitely be going back.”
“I took my F150 here after the dealer failed to repair and then wanted another $600 in diagnostic fees. They had my truck fixed and back to me within 24 hours. They communicated what they found, what the fix was, and what it would cost to repair quickly and clearly. They also did an oil change.
Will 100% be back when needed.”
7:30AM - 9PM
450 Keystone Ave, Reno
Auto Parts
“Best experience I’ve had at an auto parts store. One the workers helped me get a new car battery and went out of her way to price match, saved me a lot of money.”
“Won’t be going again, here are the details why. Note, I’m not gonna leave a bad review as it doesn’t pertain to the experience.
While the shop is most certainly experts around starters. There’s no doubt they are very experienced and know what they’re talking about.
That said, I found it to be very expensive over another competitor in the area. The other two things that came up, the gentleman was very vocal about how the brand of starter that I had he did not like. The last thing was, he was certain my battery was the issue as he also did not like the brand. While I’m sure in some cases that brand of battery has caused issue, it is certainly not the cause of my problem. As the battery is operating on a completely brand new starter without incident and has been prior to that for years.
He demanded that I also bring in the battery so he could properly test it and if I refuse did not want to ensure the business with warranty a starter replacement. This is most certainly most bizarre thing I’ve ever heard.
While I assured him that it had been tested somewhere else locally multiple times. He didn’t trust it. Turns out, my starter was just bad. Nothing to do with the battery. Also, my starter was very old, which was also the issue. Best keep your details about your equipment to yourself as it just gives them ammunition to find something to attack.”
8AM - 5PM
970 Bible Way, Reno
Auto Parts
“In the last 21 years I have been to a few auto body shops; Fixit Auto has been my first positive experience ever. Dena especially was so wonderful. She was always very straight forward on what repairs need to happen, how long it will take and went out of her way to communicate with me at least once a week to let me know what was going on. I live about 80+ miles away, so Dena always made sure I did not waste a trip and helped me with the rental.
Thank you Dena and Fixit Auto for taking care of my car! :)”
“I cannot gush enough about the customer service here!!! Everyone was amazing however Kirk stood out as a shining star. Extremely knowledgeable, resourceful and above all kind! Sold me a new duralast battery for my car. Love this auto zone!”
7:30AM - 9PM
110 Lemmon Dr, Reno
Auto Parts
“Mathew diagnosed my problem as well provided me with details on how to fix/replace the part. What a very knowledgeable friendly guy. Most shops charge $200 for diagnostic- if and when you can get in. What an absolute pleasure!!!. I will recommend all my friends to stop in to see Mathew. O’reilly you absolutely scored with Mathew!!!”
10AM - 5PM
3344 Kietzke Lane, Reno
Auto Parts
“Very friendly and helpful. They make sure it's right for your vehicle with pictures to make sure they get the right one for the make of your car. Then when it comes in they install it for you. I definitely recommend them.”
7:30AM - 10PM
5010 W 7th St, Reno
Auto Parts
“Always helpful. Just let me roam around and window shop. Or they'll get down and help you figure out that part. You have folks that know body work, electrical, engines,...... It's like the good ol days. Highly recommend dropping in. And I believe they sponsor me now. They gave me $5 for my birthday. So here's to you O'Reilly Auto Parts!!!!!!!!”
9AM - 6PM
5405 Meadowood Mall Circle, Reno
Auto Parts
“Great experience with the workers, details on the work they did with my jeep every one was very kind and very communicative with every detail done definitely will be referring friends and family, will be coming back soon to do more upgrades with my jeep!”
“One of the best shop experiences I’ve ever had, got a street tune for my Dodge and they went the extra mile every step of the way, I’d definitely recommend these guys if you’re thinking about using them for literally anything.”
“My brother and I went in to browse and ended up being put in our dream cars by our salesman Rene, he was very attentive to what we were looking for and ended up giving us the deal of a lifetime!”
“Awesome job on body and repair work, had car done 4 days ahead of schedule pleasure to deal with kept me notified of progress daily highly recommend All American Auto Body”
9AM - 6PM
5405 Meadowood Mall Cir, Reno
Auto Parts
“Great guys, remembered my name and rig a year later. Helped so much over the years. Even pulling a cable off a display to help me get back on the road. Thank you guys!”
“Scott is incredible. The Pop-off Valve on the air tank of my 53' Dryvan Trailer was stuck open. He helped me engineer a plug so I could get to the shop! And He gave me a discount.
After spraying WD-40 in the trailer gladhand, the valve freed up and closed!
Scott deserves a pay-raise and promotion! Dan, Lorenzo, and Danika were also very helpful.”
“Fantastic group to work with. The machining skills are top notch, and well worth waiting for. Someone always picks up the phone, which is huge. Helped me correct my own mistake with nice quick turnaround times. From the product itself to the customer service I'd cheerfully do business again and recommend.”
“These guys are the greatest, if you're looking for anything for your denali, your Yukon, your Tahoe, this is the place to find it wonderful service. These guys are amazing. They're help is perpetual”
“I cannot say enough good things about this store.
Everybody is always courteous and knowledgeable.
However, today they were extraordinary.
I came in to have my battery tested and probably buy a new one. I had the great fortune to connect with Clayton. Clayton checked my battery and determined it was bad, I expected that. What I did not expect was what happened next. O’reilly will remove the old and install a new battery free of charge. When Clayton removed the old corroded terminal it broke. Then Clayton worked for a while to remove the nut which was really corroded on. He enlisted the help of Tyler (who was on his lunch hour) and the 2 of them got it loose. Clayton then helped me get a terminal which he installed.
Then Clayton installed the new battery and everything worked perfectly.
The owners and managers of this store can be very proud that you have such amazing people working for you.”
7:30AM - 9PM
7540 Longley Ln, Reno
Auto Parts
“Went and got some windshield wipers. It was very easy to find what I needed, paid for them, and then was offered for them to put the wipers on for me. The clerk was very sweet. Put them on quickly and even threw the trash away for me. 100% would recommend this store.”
7:30AM - 9PM
1996 Selmi Dr, Reno
Auto Parts
“Went to the o reilly on los alots for brake stuff guy there gave me parts for a completely different truck cane here and Michael at the front counter helped me change the parts for the correct ones and went out his way to looking up the parts on google to to make sure their system wasnt having issues my truck now stops good thanks Michael”
7:30AM - 10PM
1550 S Virginia St, Reno
Auto Parts
“Sean H. went above and beyond to help me replace my car battery. Even though it was raining, he took the time to remove my old battery and install the new one without hesitation. He walked me through the different battery options, explained the warranty, and made the whole process easy. I really appreciate the excellent customer service and his willingness to work with me to get everything taken care of. Thanks again, Sean!”
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
“I received prompt and professional service from Diamond Auto Body. Paul was terrific about keeping me informed of the progress in repairing the damage to my car. It looks like brand new, I am very happy.”