Bill Pearce Volvo Cars in Reno has established a strong reputation for excellent customer service and quality care. As a family-owned dealership since 1974, it specializes in selling new and used Volvos, as well as providing genuine parts, maintenance, and repairs. Customers frequently praise the friendly and helpful staff, highlighting staff members who go above and beyond to ensure a positive experience. Many appreciate the attentive and genuine service, with some mentioning that staff members like Terril and Michelle make them feel well taken care of. The dealership's management is also commended, especially for their responsiveness and willingness to resolve issues quickly, such as arranging for replacement parts even after purchase. Visitors have shared that they experienced exceptional service, whether purchasing a vehicle or seeking repairs during road trips. While some reviews mention minor issues, overall feedback emphasizes the dealership’s commitment to customer satisfaction. With a focus on making the process easy and pleasant, Bill Pearce Volvo Cars continues to be a trusted choice for Volvo owners in the Northern Nevada and Tahoe Region.
Had an issue come up that needed immediate attention before I was heading out on a trip. Zoe squeezed me in with no appointment, worked with the tech to get the service done quickly and with success. Super happy with the experience. Thanks!
November 2025
Got a Volvo S90 Plus with my grandson! Nice folks all around, Terril is extremely helpful and showed me a lot more about the car. She was a great pleasure to work with! We’re grateful the car exceeded All our expectations. Thanks Volvo!
November 2025
Amazing customer service since Zoe the new shop manager been there. She makes sure to take care of you and just makes it pleasant going there. I will sure return back.
