Build-A-Bear Workshop Reno offers a hands-on experience to create a unique plush toy by adding outfits, sounds, and scents. Customers can record a custom voice message to add an extra special touch to any furry friend. The store is also a place to host a PAWsome party for birthdays or other events, which includes a customized plush and a Special Heart ceremony. The staff are consistently noted as super friendly, helpful, nice, and accommodating, providing incredible and lovely customer service. There is a great selection of stuffed animals, clothes, and accessories for all ages. The service includes repairing plush toys with care. While some find it high priced, the overall experience is described as absolutely adorable and super cute.
Picked up a gift card and service was fast and friendly.
March 2026
We brought my mom for the very first time in her life to build a bear and she had a blast. The staff is extremely friendly and have great energy all around. A huge thank you to Trisha, Hailey and flynn who helped us navigate and find what my mom wanted for her bear. They made the experience so much more incredible for her... read full comment
October 2025
A very well nice clean store customer service is very awesome ⭐⭐⭐⭐⭐⭐⭐⭐⭐
