Tom Dolan's Reno KIA provides an amazing and friendly customer service experience. The dealership is very good at satisfying customers, ensuring a seamless, professional, and enjoyable car-buying process with no pressure and no haggling. Staff are clear, communicative, courteous, knowledgeable, and take the time to listen to wants and needs. The service department is excellent, fixing any issues ASAP in an organized manner. Customers report being highly satisfied and thrilled with their experience, often recommending the dealership to friends. As part of the family-owned Dolan Auto Group, the dealership is dedicated to treating customers like family, supported by non-commissioned specialists and the Dolan Price Promise.
We got the car we wanted with several discounts and dealt with courteous , cordial and, we believe, honest employees.
September 2024
Breydan was very professional, courteous and knowledgeable. He made sure I was comfortable and there was no haggling. I'd recommend anyone to Dolan Mazda and ask for Breydan
August 2024
Amazing, friendly customer service every time I visit. Even during construction, they were organized and had a great system in place. I’m always highly satisfied with this dealership and their service department.
