Floor & Decor in Reno, Nevada, offers unbeatable prices on a wide range of flooring options, including tile, wood, stone, laminate, and luxury vinyl. The showroom also features high-quality cabinets, countertops, and installation materials suitable for both professionals and DIY enthusiasts. Customers appreciate the expert design services and convenient free in-store pickup. Numerous reviews highlight the exceptional service provided by the staff. Employees like Ashley, Zach, Cathie, Angela, and Eric have received praise for their knowledge, helpfulness, and communication skills. Customers commend Ashley for her assistance in selecting shower floor tiles and grout, while Zach is noted for his conscientious and thorough approach to problem-solving. Cathie and Angela have been recognized for their expertise in guiding customers through material selection, and Eric's ability to communicate in Spanish has been instrumental in ensuring smooth transactions. Overall, customers describe the staff at Floor & Decor as the nicest and most helpful they have encountered. The team’s quick response to issues, such as rectifying a tile order discrepancy, showcases their commitment to customer satisfaction and efficiency. This dedication makes Floor & Decor a preferred choice for homeowners and contractors alike.
If you're a contractor, ask for Hunter. He is awesome and knowledgeable! He is there to help, he knows his stuff and makes shopping so easy. Everyone at this store is pleasant to deal with.
December 2025
All good things to say, product is amazing and Nathan is awesome! We'll be back! **Update** We've been back a few times, each time a great experience. We'll be back again, and again...
November 2025
Ashley was amazing! She was great helping us pick out the shower floor tiles and the best grout for the floors and shower walls, and even in the backsplash! all around fantastic. She even threw in her opinions on the paint that we’re contemplating using! Again, Ashley was amazing!
