Internet Service Providers in Reno, NV

25 locations found near Reno
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“Contact person was very polite and answered all questions.so far the service has been better than we had from our previous internet provider.I am very hopeful it will continue or even improve.Thanks”

4.3 Superb66 Reviews

“This is the first internet company that calls to see how your internet service is.Friendly people and amazing. The only real problem we ever had was when a different company cut the lines that we were getting pur transmission from. Still up and working with in a short time period.”

4.2 Good39 Reviews

“Net NV is such a life saver, after 4 years in Silver Springs with the worst satellite internet we FINALLY have internet that works for everything we can use it for!! A+ serviceA+ customer serviceA+ speed”

4.9 Superb18 Reviews

“Stopped into the store to check on a phone upgrade since the Samsung S24 is now out and I was helped by John. John was amazing! Very knowledgeable, personable, and funny. I ended up upgrading to the S24 Ultra and he hooked me up with internet for my home! I would recommend this location to anyone in the Reno area, great customer service, friendly staff. T-Mobile has a happy customer for life!”

3.9 Good41 Reviews

“The limitations of this Verizon store were frustrating as I was trying to "return a phone" because I broke up with my fiancé who was on my phone plan, and he switched carriers. However, Caesar and Clint were very helpful. They helped point me in the right direction of how I can get this $600 bill off my line. It's extremely frustrating but the staff here were very helpful.”

3.5 Good86 Reviews

“I recently had the pleasure of working with Austin, a T-Mobile customer service representative, who went above and beyond to assist me with transferring my services from Verizon. I cannot stress enough how tremendous the experience was, thanks to Austin's exceptional skills and dedication to customer satisfaction.From the moment I reached out to T-Mobile, Austin took charge of my request with a level of professionalism and expertise that left a lasting impression. He patiently listened to my concerns and requirements, demonstrating an impressive knowledge of both T-Mobile and Verizon's services. Austin's ability to understand my needs and offer tailored solutions was truly remarkable.Throughout the process, Austin displayed exceptional communication skills. He made sure to keep me informed every step of the way, providing clear instructions and updates on the progress of my transfer. His prompt responses to my inquiries and willingness to address any concerns I had made me feel valued as a customer.What truly set Austin apart was his unwavering commitment to ensuring a smooth transition. He took the time to explain the transfer process in detail, ensuring that I was comfortable and understood all the necessary steps. Austin's attention to detail and willingness to go the extra mile ensured that no important information or data was lost during the transfer. His thoroughness and dedication were truly impressive.Furthermore, Austin's kindness and patience were evident throughout our interactions. Despite encountering a few unexpected challenges during the transfer, he remained calm and composed, assuring me that everything would be resolved. His ability to handle difficult situations with grace and empathy is a testament to his outstanding customer service skills.Thanks to Austin's expertise and exceptional service, my transition from Verizon to T-Mobile was seamless and stress-free. He not only met but exceeded my expectations, leaving me feeling confident in my decision to switch providers. Austin's professionalism, knowledge, and commitment to customer satisfaction are a true asset to T-Mobile.In conclusion, I cannot recommend Austin enough to anyone in need of assistance with their T-Mobile services. His dedication, expertise, and outstanding customer service skills made my experience truly tremendous. T-Mobile is fortunate to have such an exceptional representative like Austin, and I am grateful for his help in making my transition from Verizon a smooth and positive one.”

3.7 Good40 Reviews

“This is a great store for all your cell phone needsTalk to Larry or John they are great guys to help answer any questions and solve any problems you have with your phone”

3.4 Good68 Reviews

“The manager Kristian at the store was extremely patient with my teenager. He answered all my questions and was kind enough to repeat so it was clear to me. Definitely recommend this store. Thank you Kristian for your professionalism, kindness, and patience.”

4.1 Good14 Reviews

“Austin, the manager is always 110%! Don't go into the mall, go here on the corner of S. Virginia and Meadowood Mall Way.Austin has product knowledge, professional and fast with no pressure. Always a pleasure to deal with.”

3.2 Average77 Reviews

“I've had tmobile for a long time and just upgraded my plan to a way better one. Giovanni helped us and made everything so smooth and simple. Very transparent with the pricing and made it a painless transition. Thank you!”

3.4 Good25 Reviews

“We were helped by Damian at this T-Mobile location and he did an absolutely incredible job. He deserves a raise, seriously he was great! He did everything possible to make sure we were helped despite multiple obstacles he continued to work with us for hours, quite literally his whole shift he was there with us until we got the plan we needed. He even skipped his lunch just to help us, he made sure to get us the best possible deal and he was incredibly kind and honest with us about everything when others would have most likely tried to rip us off to make a profit he made sure we got what we wanted for a fair price and never got frustrated even though almost nothing wanted to work for him that day he was determined to get it taken care of and find a solution to the problem so we could do what we needed and not have to come back again. If you go to this location I highly highly recommend asking for Damian!Thank you so much for all of your help!”

3.2 Average25 Reviews

“Moved to Lovelock 2 years ago asked on the local classified page who everyone used for internet. Great Basin contacted me personally. Never have I ever had any huge issues. I had one or 2 payment issues. They were taken care of right away. They were on top of it right away. I recommend their service to anyone living in Lovelock NV”

3.4 Good4 Reviews

“Love any opportunity to support a Reno-local ISP and the Net NV team so far has been a pleasure to work with. They're smart, super helpful, and a offer level of customer service well beyond what Spectrum & AT&T provide. Speeds and latency have been rock solid and I love having a beyond average upload. Can't wait to one day purchase their 1 Gbps residential package. Keep doing big things Net NV--sending everyone I know your way!”

5 Superb1 Reviews

“Came into the store and we were promptly greeted by a friendly guy with a "trainee" badge on. He directed us to the right line which was short. The service person was polite, and swapped out our modem very quickly. We got home and set it up, and once we got it activated by Spectrum, it worked perfectly. Appreciate the great service!”

2.8 Average85 Reviews

“Deidrick Johnson came out to make sure that we had the updated router. This young man went above and beyond to make sure that we were connected to everything before he left. This young man worked, brought up YouTube to help us and together it works. What an amazing employee you have to make sure your customers are happy. And Dedrick did just that, made us happy getting our fire stick working and making sure we were on line with everything else. This is 10/5 thank you”

2.8 Average24 Reviews

“Ethan was amazing, helped me return my equipment, was informative and answered all my questions in regards to the stream box which I ended up getting, and he got me a better priced unlimited plan. Talk about awesome customer service, more employees are needed like this. He should at minimum get a raise, if not promoted!”

2.5 Average118 Reviews

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