Macy's, established in 1858, is a well-known department store with over 740 locations across the country and an online presence. The Macy's at Rogue Valley Mall offers a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find a variety of shoes, clothing, housewares, gifts, and furniture in select stores. Shoppers often praise the helpful and knowledgeable staff, mentioning employees like Terri, Fernando, Camila, and Linda, who go above and beyond to assist with purchases and provide excellent service. The store features a peaceful atmosphere, a well-stocked inventory, and natural light from upper-level windows. The furniture department is especially appreciated for its helpful staff and quality products, including mattresses and dining sets. The watch repair service is also highly rated for its high-quality batteries and components. Overall, Macy's provides a friendly shopping experience with attentive staff and a good selection of products.
Nancy was great. Very thoughtful and patient with us.
September 2025
Good place to get furniture. Some great offers, and better customer service, I talked with 4 different people in the store and all were extremely kind and attentive
June 2025
I was mostly ignored during the time I was there. Roof leaks. Very disappointing.
