Mercedes-Benz of Reno is a premier dealership for residents in the Reno area, offering a state-of-the-art facility with a wide selection of new and pre-owned Mercedes-Benz cars and SUVs. Customers appreciate the extensive inventory and the opportunity to find the latest models. The sales team, particularly Ilya and Mattthew, have received high praise for their customer service, knowledge, and helpfulness throughout the buying process. Many customers express their satisfaction with how easy and fast the purchasing experience is, often completing transactions in under an hour. The dealership also features a friendly service department, highlighted by Carl Adams, who is known for his dedication and prompt responses to customer inquiries. While there have been some minor issues in the service department, the General Manager is proactive in addressing concerns, ensuring customer satisfaction remains a priority. Overall, Mercedes-Benz of Reno is highly recommended for anyone looking for a quality vehicle and exceptional customer support, with added perks like a dog park for visitors.
Phil the service advisor was a pleasure to work with and the service was performed quickly
August 2026
Dave Nixon in the service department is very nice and professional. He had a lot of computer problems the morning of our appointment but he got through it gracefully and professionally. Thank you🙂
December 2025
All is well! Matthew LeDin has sold us two vehicles a Mercedes and a BMW and we are looking to get our third now! Thank U Matthew
