MINI of Reno is a family-owned and operated dealership located in Reno, NV, serving the Northern Nevada and Tahoe Region since 1974. As a factory authorized MINI dealership, it specializes in the sale of new and used cars, trucks, and SUVs, as well as MINI factory parts. The dealership also offers warranty and non-warranty maintenance and repairs for all MINI vehicles. Customers consistently praise the exceptional service provided by the staff, particularly highlighting a service advisor named Michelle. Reviewers commend her for her fantastic customer service, dedication, and ability to keep customers informed throughout the repair process. Many appreciate her recommendations for car upkeep and her efforts to make the service experience enjoyable and seamless. Michelle's attention to detail and genuine care for customers make them feel valued and part of the MINI family. Overall, MINI of Reno is highly recommended for its honest and upfront approach, helpful staff, and commitment to customer satisfaction, making it a great choice for anyone in the market for a MINI or needing vehicle service.
Michelle is an amazing service writer! She knows her stuff and goes out of her way to help her customers!
December 2025
Michelle in service was awesome! Kept in touch with me and streamlined the process. Michelle also made great recommendations for best upkeep practices of my mini. 10/10 recommend!
November 2025
Had the best experience. Marcus was the man. The entire staff was helpful. No BS Very up front and honest Highly recommend if your in the market for a mini
