Northwest Self Storage is a family owned and operated business with a long history, providing storage solutions since 1985. It offers secure, convenient, and clean storage units with large drive-up access and temperature control. The units come in various sizes for household items or business inventory. The facility is well-maintained and located on West 4th Street in Reno. Customers report a great experience with phenomenal customer service from a friendly, helpful, and professional staff. The management is understanding and willing to listen. The online payment system is excellent for easy rental and payments. The environment is described as safe, with no issues from rodents, vermin, or break-ins. Many customers have been clients for years, citing the amazing value and highly recommending it for its combination of clean facilities, great staff, and good prices.
Our experience with the staff was wonderful. They are kind and always helpful. The access to the facility made it very easy to oick up and drop off items.
August 2025
Office staff is very pleasant and knowledgeable. Helped me on a couple of concerns.
May 2025
great customer service. The on line payment system is phenomenal. I had to move out. I really hope there is a spot next november!! it was convenient and safe and clean!!!
