O'Reilly Auto Parts Store #3529 in Reno, Nevada, located at 1996 Selmi Drive, is a well-regarded auto parts store known for friendly service and helpful staff. Customers appreciate the store for its wide selection of parts, tools, and accessories, along with useful store services such as free battery testing, wiper blade and bulb installation, check engine light testing, and drum and rotor resurfacing. The store offers a free Loaner Tool program, allowing customers to borrow tools with a refundable deposit, which is the same price if they choose to keep the tool. Many customers highlight the professionalism and attentiveness of the staff, especially mentioning employees who recognize returning customers by name and provide knowledgeable assistance. The store is praised for its affordability, often offering better prices than competitors like NAPA, with no issues reported regarding the quality or longevity of parts. Customers also note the exceptional customer service, with staff going out of their way to help troubleshoot problems and find solutions. One manager was specifically commended for promptly diagnosing and fixing vehicle issues on the spot, demonstrating a high level of expertise and dedication. Overall, O'Reilly Auto Parts in Reno is seen as a reliable, helpful, and friendly store that consistently meets customer needs and provides excellent service.
We deal with a lot of parts store. O'Reilly has consistantly given us the right parts, had knowledge needed, has a fantastic warrenty program and very helpful staff. We have weeded out the other big name stores and use O'Reilly exclusively.
June 2024
Great place for their oil change kit deals, I usually stop in to use their oil recycling bin and every time the employees have been friendly and kind.
June 2024
The clear acre location entering sunvalley , Larry is very good at what he does. He always knows who I am by name and knows exactly what I’m looking for. Very professional and attentive and there’s never a dumb question.
