O'Reilly Auto Parts in Reno, Nevada, located at 5415 Sun Valley Boulevard, is a well-regarded auto parts store known for its excellent customer service and knowledgeable staff. Customers appreciate the friendly atmosphere and the helpfulness of the employees, who go above and beyond to assist with various automotive needs. For instance, one customer highlighted Vincent's exceptional service while purchasing a battery, noting his willingness to test the old battery, recommend a new one, and assist with the installation despite the challenges posed by corrosion. Another customer shared a positive experience with Amanda, who quickly helped replace a broken turn signal during a road trip. The store is recognized for its extensive inventory, often offering better prices than online competitors like Amazon, particularly for truck accessories. Customers also enjoy the ambiance, mentioning good music playing in the background. Additionally, O'Reilly Auto Parts offers useful services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. The store also has a free Loaner Tool program, making it easy for customers to complete their projects. Overall, O'Reilly Auto Parts stands out for its commitment to customer satisfaction and a supportive shopping experience.
Went for new wipers. Staff was very quick, helpful and friendly
January 2026
I went in there 2 seperate times and both times Aiden helped me. The last time he changed my car battery. He delayed his lunch so he can change my battery but I had an issue with my card and he waited patiently for me to fix it with my bank for 35 mins. Aiden is very helpful, kind and patient. I appreciated that
