Red Wing in Reno offers a top of the line customer service and professionalism. The store provides the Ultimate Fit Experience, engineered to get customers into the perfect pair of work boots. Staff are always helpful and take the time to listen to needs, offering expert fittings and measurements. They help build a fit system tailored to specific needs to keep customers supported, comfortable, and safe. The recommended boots are extremely comfortable and great for work, noted for being very comfy and avoiding blisters during break-in. The service is described as excellent and five star, with staff going above and beyond. The store also offers comprehensive care after purchase, including complimentary oiling and lace replacement, plus access to shoe repair. While some items like the good insoles are expensive, the overall experience is highly recommended.
Stopped in looking for a quality work boot, Erwin immediately greeted me with a friendly voice and smile. He made finding the right boots quick, easy and a comfortable experience. Highly recommend this store for any boot needs!
June 2026
Went in to get new shoes. Erwin came over and listened to my concerns and found me the perfect shoe on the first try. He knows his shoes! Great service!
June 2026
ERWIN IS WONDERFUL! He was VERY helpful in getting the perfect shoes for my husband to work in! Thank you Erwin and staff. 😊👍🏽
