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“Super nice store, helpful people, good selection of shoes, but most importantly they have a treadmill to try things out. You'd think that'd be a staple of all running stores but...”
“Reno Running Co. at Lakeside is a great place to go! I was a first timer looking for a decent quality pair of running shoes so I could start running more frequently without killing my feet. Aldon and Scott at the lakeside location were so nice and helpful, and really spent the time to make sure that I got shoes that were perfect for my feet. 10/10 would recommend!”
“I had a certain look of a cowboy hat that I wanted, and the staff went above and beyond to get what I wanted. The place has so many choices, I couldn't believe it. Total satisfaction. Nothing more needs said.”
“Was in there yesterday very nice lady that helped us I am a big guy went to Burlington coat factory nothing in my size at all nor at big and tall the lady new exactly what size I was and I tried everything on was very impressed on how well everything fit. Thank you I walked out with a whole suit that fits perfectly they really do specialize in big men.will be my permanent store”
“Great selection of shoes. The staff was eager to help me. They got 8 different pairs of shoes in my specific size for me to try on. They never got impatient.I went home with shoes I thought were perfect. Once I wore them away from the store for work, I discovered they were not quite the right fit. When I returned, they accommodated me again to get the right fit. Now I have the perfect shoe and perfect fit.The folks at Beck's provided me with great customer service and a shoe I wear for 12 hours a day at work with no foot discomfort.”
“Just wanted to go on here and express my gratitude to the representative that helped me choose my first pair of Dr martens. I was looking for boots for a concert that was days away she was knowledgeable about sizing and even recommended the basalm to help break in the leather. Truly helpful I did not get blisters which made my concert experience that much better ? once I get her name I will update my post.”
“Came in to get some steel cap boots. The lady who helped me was super friendly and helpful. She knew a lot about all the different shoes and boots they had in and helped me pick out a pair that made sense for what I needed.
I wish I wanted to get some cowboy boots because they had a large collection.”
“I don't know the young ladies name but she opened up the store the morning I was there. Very helpful. Prices were reasonable and she helped with all I needed. Great selection of work wear, boots, cold weather gear. I'll go back there for sure. Winter is coming!”
“Gave me a great deal on an older club that met my needs after fitting. The older driver was almost $300 less expensive that the newer version. Gotta live a company that does the right thing over profit.”
“I went into the Vans outlet inside of the mall the other day and an employee by the name of Skylar was a big help! He made good recommendations and insights on the shoes and clothes that I wanted to purchase, was genuine and clear to the point! I definitely recommend stopping by this vans store, the customer service here is amazing!”
“The place is great if your looking for good boba or just tea and also they have a wide selection of great clothing brands like bape essentials chrome hearts just to name a few also a good spot for bapestas Jordan’s and air forces”
“Top of the line customer service and professionalism. Erwin took the time to listen to my needs and fitted me perfectly in great shoes. I highly recommend seeing Erwin at the Reno store if you want to have an excellent shoe fitting experience!”
10AM - 7PM
13925 S Virginia St, Reno
Shoe Stores
“I will never shop anywhere EVER again. I'm petite and it is impossible to find clothes but every single thing I tried on here at J. Jill is amazing. I cannot wait to see what they have in stock in fall and winter. The ladies that work there can teach a course in customer service and in all honesty humanity and common decency. I will be a customer here for as long as I live near reno.”
“This store has a footwear selection as far as the eye can see. Well, almost. But they have a great selection with great prices and excellent customer service and a great manager. I purchased Bearpaw house shoes and Skechers slip ins. I am sure anyone can find shoes they will like here.”
9:30AM - 9:30PM
6139 S Virginia St, Reno
Shoe Stores
“This area is really lucky to have such a great store. I have been to other stores in WA and OR states and this one is a lot bigger with better variety of items. Always liked the employees who work there because they're friendly and quick to help when I ask for it.
The recent remodel is depressing, though. I noticed this design at other stores, so I'm sure it's the demands of private equity to make everything soulless and uninspiring. The previous design made me want to wander around the store a lot more with the ability to scope out the different sections, but now things don't stand out or hidden in shelves that don't catch my attention. Also feels a bit claustrophobic.”
“Shoes are one thing I have to buy in person for my kiddos and we really enjoy the kids selection & ease of shopping here. The prices are a bit steep, but the quality is worth it. Their shoes last much longer for my active kiddos.”
“Best shopping experience Aaron was so patience with us the place was so friendly and clean and organized. It was nothing like most places and the line went so fast. Thank you for the hospitality!”
“Blaik Deserves a Raise—The Definition of Excellent Service
I recently visited the Skechers store and felt compelled to write this review to recognize an extraordinary employee, Blaik.
The store was incredibly busy—packed with customers—and Blaik was managing the entire front end completely by herself. Despite the overwhelming situation, she handled the line with absolute grace, speed, and professionalism. There was no visible stress, no rushed interaction; she greeted every single customer with patience and a genuine smile, all while efficiently processing transactions and answering questions.
Blaik is a shining example of what exceptional customer service truly means. She single-handedly kept the store running smoothly when it should have been impossible. If an employee can maintain that level of performance and positive attitude under such pressure, they are invaluable.
To Skechers management: You do not pay Blaik enough. She is an irreplaceable asset, and she absolutely deserves a significant raise and formal recognition for her dedication. Thank you, Blaik, for turning a chaotic shopping experience into a positive one.”
Open 24 hours
1155 W 4th St Suite 119, Reno
Shoe Stores
“Love it! Within minutes of walking in, a whole cart of shoes in my size was brought out to look at. Found a pair right away, Brendan(? How did I mess his name up?!) laced em up and I was out in time for my massage appt. Thanks guys!”
“Love this location!! The staff is always so friendly and helpful! Just picked up my new "baby" today, and the gals went above & beyond!!! Wrapped her up so nice and made the experience more enjoyable. I'm excited to unbox her! Thank you!”
10AM - 7PM
13945 S Virginia St Suite 608, Reno
Shoe Stores
“Because the owner/manager of White House Black Market, is such a sweetheart and delightful stylist, I have simply stopped shopping anywhere else but White House Black Market. This place has high quality clothing with sizing that fits a petite frame and makes me feel taller and trending!! Love having this haven! Thank you.”
“Ive been there 2 times and Sam was fantastic both times. I was struggling to find boots that fit me that were also made in America. In les that a minute she found a pair. The second time she welcomed me back and helped me find jeans and a hat band. She's fantastic”
10AM - 8:30PM
4986 S Virginia St, Reno
Shoe Stores
“I was able to find hackey sacks here when I couldnt find them anywhere else. And a few weeks ago I just happened to shop there to find a basketball and they had a ball sale which was convenient.”
“I walked into Footlocker this evening with one plan to get the shoes I wanted I was greeted by a very sweet young lady name Ceiloa who reassured me I was buying the right size and she was correct I won’t be returning the shoes I purchased. Very happy customer”
“Izaya helped my 93 yo Dad buy a pair of slippers and tennis shoes. we needed to resize his shoes and Izaya was excellent and patient with helping us with through the process!thank you so much!! we will be back!”
“I drove my Mom to SAS Shoes for a new pair of shoes She loves so much. Sarah gave my Mom OUTSTANDING service!! She is very happy with her new shoes. Thank You Sarah!!”
“This American Eagle location is always really well organized, clean, and the staff is so helpful!Last time I was in, sizes were really limited and I was buying jeans for an event that evening. Mackenzie helped me out by looking in the back twice and luckily she found my size.I was so happy, thanks Mackenzie!”
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“Deja and the whole staff were amazing. Deja was so patient, easygoing and was so helpful. I found my dress which I’m absolutely in love with, I couldn’t have done it without her!”