Customer service is bad.. Have to make a appointment, and come back to add someone to my savings account....we both where standing in the lobby when the teller said make a appointment... lol...appointment...lol...I already have her on my checking account, just wanted to put her on my savings account... lol...
August 2026
Tried to apply for a checking account online using a promo offer and was told they couldn't verify my identity (despite having a credit card with them). I was told to come to a branch. I came in and was told it would be 45+ mins. Not helpful.
July 2025
Absolutely no customer service! Need an appointment for everything even when everyone is standing around and even then you have to make the appointment online because they won’t help you. We will never go to this branch again. This has happened several times on different occasions.
