Accent Countertops is Reno's premier provider of custom countertops, offering materials like marble, granite, quartz, quartzite, and ultra compact surfaces from major brands. They craft both simpler minimalist designs and those with detailed grains and hues for kitchens and bathrooms. Many customers report that the final installation is excellent, with counters described as beautiful, amazing, and a perfect fit. The installers are frequently praised as amazing, professional, nice, friendly, quick, clean, and stellar, often completing work on time or even faster than promised. The finished job often looks fantastic, sometimes so good it makes cabinets look dated. However, the experience before installation can be shaky. Some report poor communication, with calls not returned for days and constant price changes from the front office. The process through Home Depot is also described as shady and slow. The estimator and measuring guy may give conflicting information, with the measuring guy sometimes being standoffish and confrontational. Important details, like removal being an additional costly fee, are not always clear upfront. Customers also note the difficulty of selecting materials without samples, relying only on large store boards. Overall, while the installation team and final results are highly regarded, the administrative process involves hurdles like communication issues and price fluctuations.
Accent Countertops installed our countertop for a kitchen remodel. The office staff was always very helpful, they layout design was nicely done and installation was well done, neat and clean. Thanks again Accent.
May 2026
It took a little while to get the paperwork done but the installation was quick and professional. They did a great job. Overall, we’re very satisfied!
May 2026
Very professional and knowledgeable. Quality installation and were very fast!