“grateful for daisy and veronica for helping me secure a loan for my new car! i’ve been a member for a year now and can say that they really do care for their clients/customers.”
“This branch always provides quality service, takes care of my banking needs and exceeds my expectations for what I need from a bank. There are delicate issues with cash at times and they are always handled to my satisfaction. It does not matter to me who is handling my business needs that day. I always get consistent quality effort from the ladies at the bank.”
“Everyone here is nice but Valerie is GREAT. She's kind, patient, and explains everything if there's ever an issue or a hold up. Easily our favorite teller.”
“America First Credit Union wrote my auto loan via my favorite auto dealer Bill Pearce at a very competitive and reasonable rate when my soon to be ex-credit union would not. Bonus round.. these guys also set me up with a VISA, it has a modest credit limit but I am diligent about payments and timeliness so I expect that'll increase over time.Once upon a time I had a credit score in the high 800's that's until I became disabled, lost everything, bankrupt and more. Having worked hard, saved, invested, amassed significant assets then boom out of nowhere my life was turned upside down and crashing at the very bottom yet lucky to be alive it's difficult to climb back out of such circumstances, many people do not. I'm not like many people and I sincerely appreciate America First for taking a chance on me and supporting me in building my life back!For that I'm eternally grateful and I'm looking forward to building and growing our relationship!I made my first visit to the lovely Sparks branch and was met by Bailey whose welcoming charm and personality assisted me while I made my initial deposit and 1st. car payment, she's on top of her game!Thanx America First!”
“I want to say thanks to Prater and all staffs in this bank. I came here to deal with business about my first car, process is smooth. Prater is so nice that she and other staffs here wrote a congratulation card for me. I moved here three weeks ago, this is first card I received in Reno. So warm.”
9AM - 5PM
255 Sparks Blvd, Sparks
Banks
“I have had two great experiences at this establishment. Max provided exceptional customer service, assisting me with my account and thoroughly explaining each step of the process. He made a commendable effort to ensure my understanding, attentively listening and answering my many questions. It is evident that he highly values customer care, going above and beyond to ensure clients leave the bank informed and satisfied. While there was a slight wait, it was not overly long. I am generally prepared for a wait when visiting most establishments, and it is certainly worthwhile when the care is truly exceptional.”
“This is the best wellsfargo in town, they always give me as many coins and change as I need while other locations limit you. The lines are also not really long so the wait time is not bad.”
“I recently opened a checking account with Chase and couldn't be more impressed. Diego Maldonando, who assisted me through the process, provided exemplary service. Not only did he guide me through the account setup seamlessly, but he also took the time to thoroughly explain all the associated policies and fees.”
“The manager, Ms. Hadlock was especially kind and helpful. She was patient, courteous, and knowledgeable. She knows her business and she does it well. This is what you want when you do business with any bank, she gets my vote of confidence.”
10AM - 6PM
9750 Pyramid Way, Sparks
Banks
“This branch is inside the Save Mart. It is just a small kiosk with one little area for three people to sit. Teller's are friendly, knowledgeable, and kind. My husband and I were surprised to see that CD's are running in the 4% range. It is a fast and efficient way to access the bank on Saturdays.”
“The clerk was very knowledgeable, pleasant and efficient.
It seemed as though I was in and out in a flash, after depositing two checks and getting cash back.
Also, I asked her if the money from the checks would be available for immediate use, and she said that it would be.
THANK ? YOU! to US BANK..”
9AM - 5PM
855 Sparks Blvd, Sparks
Banks
“Rachel and Artis were very friendly and helpful with my account services. Very professional and knowledgable. I would definitely recommend this bank and staff to anyone.”
“Jonathon C, Ky G, Eduardo S and the team are the best hands down…very helpful with tons of fast knowledge and will bring smiles every time you walk through the doors. Thank you guys!!!”
9AM - 5PM
1200 Disc Dr, Sparks
Banks
“I typically have good experiences here and staff is always professional and friendly. My only complaint is the drive thru. There should be clear signs as to which lane is for what purpose. I pulled up to the window for the first time to make a withdrawal and the employee sort of just laughed and told me I was in the wrong line and needed to go around or come inside…very odd.”
“All I want to say is OMAR RUBIO!!!!! What a Fantastic Representative of B of A. I had to file some paperwork with the IRS department before the end of the year. The clock was ticking and I was in a total panic. In a Twist of Fate Mr. Rubio called me to follow up on some future planning with my retirement. I said I was going to have to wait till after the new year because I was having issues with my IRA. He asked if maybe he could help me. I could cry because HELP HE DID!!! He immediately got me in for a face to face and we were able to get all my paperwork sent off and on time. Can you say Earth Angel?? Hero?? Thank You Again Omar. I will never forget your Professionalism and Kindness.”
“I've finally had a very nice experience at the bofa at pyramid in sparks. Lisa M. Was very pleasant and helpful. We need more people who are as helpful as she was. She went above and beyond, Thank you Lissa M.”
9AM - 5PM
840 East Herndon Avenue, Clovis
Banks
“I have been a customer here for quite a few years. I've always received top notch service from both the manager & tellers. Anderson Ca. U.S. Bank branch YOU ROCK.”
“Miriam N was a wonderful bank tellerand was truly fantastic. She was very skilled at her job and took care of me with a smile.Thank you Miriam for your Five Star Bank Teller Service. I have been A happy customer for many years. Julie A”
“The first time I walked into this branch to open an account, I was warmly welcomed and treated as if I was a significantly important person the entire time I was there. The experience left me feeling warm and cared for and I was very surprised by this because I was in a financial institution.
The service has continued to be genuinely caring—it’s not pretentious, it’s pretty casual—it’s just real. Customers matter here, and I truly appreciate this different banking experience.”