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“I’ve been banking with First independent for around 4 months and the service has consistently been excellent. The staff at the Sparks branch on McCarran are always welcoming and go out of their way to make transactions smooth. Recently, I needed help setting up a business account, and my banker Sharona walked me through every step with patience and clarity. I truly feel valued as a customer and would recommend First Independent to anyone looking for dependable, customer-focused banking.”
9AM - 5:30PM
2432 Wingfield Hills Rd, Sparks
Banks
“Roberto and his team made my first time home buying process a breeze! Roberto and his team was always there to answer questions and made sure I felt confident in my decision making throughout the process! Can not recommend him and his team enough!”
9AM - 4PM
10345 Professional Cir suite 100, Reno
Banks
“12/29/2023- Last week I applied online, and it was a fairly simple process. I had heard that this was a very good organization, so that is why I also joined membership for the Farm Bureau. We will be heading in to get our atm cards. Very close by, and always a good choice to have a bank close. Even though our main bank is in California, it is nice to also have another in town!”
9AM - 6PM
700 Los Altos Pkwy, Sparks
Banks
“brycen neal was an absolute pleasure to work with. very professional, personable, and patient. amazing attitude and worked through his lunch and even after closing to get us taken care of. i will most definitley be doing all of my banking business here in the future. bank is clean, tellers were very kind and offered my young children ( who were bouncing off the walls) lol, loli pops. i didnt feel rushed at all and several customers seemed to know the staff by name!! 5.0 rating from me, and im very honest and critical with my reviews!”
“Megan is the most friendly and personable counter representative I’ve dealt with. I am in every week and she’s always greeting everyone with a smile and a warm heart. The world needs more people like Megan in it!!! Thank you Megan for reminding us that we’re worth kindness! Carlos has been a pleasure to work with and always knowledgeable in the information I’ve needed.”
“Rachel in the morning was extremely helpful with deposits, withdrawal and being able to bring cash to be counted despite the inconvenience I brought with it. Very helpful and kind experience”
“I had an excellent experience switching to GNCU, thanks to Sierra’s assistance. She was knowledgeable, professional, and very friendly throughout the process. Her support made the transition smooth and stress-free. I truly appreciate the outstanding customer service”
9AM - 5PM
330 Los Altos Pkwy, Sparks
Banks
“I have been banking at this branch for several years. Everyone has been professional and helpful. They all remember me and my family when we visit. The only detraction is the online bit could use some updating as it's somewhat byzantine and inefficient. But the people are as decent as I've found and I've banked at a lot of places.”
“Best customer service in any bank I have ever been in . Where you look forward to seeing them each and every week. When you deposit your check. It's great!!”
“I always use the drive thru at this location and never have an issue! I make sure that I am properly prepared with my cash deposit, as one should be. The tellers are all very polite, professional, and helpful during each interaction. They are also very sweet when I bring along any of my dogs!!
Overall, always a pleasant experience! Every now & again there may be a long wait (10 minutes or more) but it's NOT the norm overall.
If you live near this location, definitely recommend utilizing it. Also, if you are looking to open an account, or are having any issues with your current bank (BofA accounts tend to have $$$ randomly dissappear w/o any explanation or recourse) I would absolutely suggest going with ANY US Bank location. I've never had any issues in the 15 years I have had my account(s) with them.”
“The bank itself is really good and the staff is amazing, however I keep running into the same issue and it’s happened as of today 5 times. I’m at the store today and I login to my app to transfer money for the purchase only to find my card is locked and for no apparent reason won’t unlock, it’s not fraud related it’s the software related, I had zero cash on me nor did I have another card to use and my plans for today were completely ruined all over a damned button. I’ve called in the past and have never gotten an apology I just get “it’s the software, so sorry” god forbid I didn’t run out of gas and get stuck somewhere, as of 6pm I can now use the card but it’s kinda pointless now.”
“Top tier service.
Nice atmosphere, two professional men helped me during my numerous visits. Jonathon & Dylan I believe.
Both very experienced bankers with knowledge in every facet it seems.”
“Since joining NSB we've stopped having our account hacked into. The bank is so much more secure than our last bank...where our account was hacked into over 6 times in a year, the last time being so fast to hack into our account that it was hacked into before we closed the account and opened all new ones. Seriously, by the time we drove 5 minutes home I was alerted that there was activity on our account..and not by bank personal or either of the account holders. NSB seems very well run with very little waiting for a teller. Recommend to all.”
9AM - 5PM
55 Los Altos Pkwy, Sparks
Banks
“Been with chase for years now and they continue to be my favorite bank. The customer service here is phenomenal. The team is very kind and provides you with information you didnt even know.”
8:30AM - 5PM
5235 Vista Blvd, Sparks
Banks
“I am a customer of Eldorado Savings Bank in Sparks Nevada and the customer service is phenomenal. I feel like I have gone back in time with the small town approach the bank manager Cindy and all the teller's have. I had a problem with internet paying and Cindy was quick to get the answers I needed and explained what I needed to do. My issue is in progress of being solved through your internet personnel and I am very satisfied. Five Stars!!!!!”
“Since joining U.S. Bank, my family has had nothing but good results from each and every member of their staff. With everything done Online these days we have to understand that we can have our accounts, all of them, compromised. It's a terrible thing to have to cancel the accounts associated with whichever it was to have been hacked. Then to have to open new ones,along with your debit cards and charge cards.
The good news is that at the Los Altos branch in Sparks each and every member is detail oriented enough to make the process as easy as possible. We've had the good fortune to have Chris working with Us and he's done a Great job...Always pleasant, hard working and goes above and beyond. We want to Thank him for what he does there and let him know he's appreciated. Thank you sir!!! Ed & Robyn”
10AM - 6PM
9750 Pyramid Way, Sparks
Banks
“This branch is inside the Save Mart. It is just a small kiosk with one little area for three people to sit. Teller's are friendly, knowledgeable, and kind. My husband and I were surprised to see that CD's are running in the 4% range. It is a fast and efficient way to access the bank on Saturdays.”
“I just moved here to Reno Nevada !I can say these are very good people who helped me set up the bank account easily. Very good customer service with a smile. You guys have an awesome crew and I love coming in thank you guys for being you.”
“This is the best wellsfargo in town, they always give me as many coins and change as I need while other locations limit you. The lines are also not really long so the wait time is not bad.”
9AM - 5PM
255 Sparks Blvd, Sparks
Banks
“Out of all chase bank locations I feel like the Sparks establishment is the best. Customer service skills are at a high communication is perfect and direct the management and staff are very patient and understanding. I definitely would recommend this location for any financial aspect. Thank you guys at Sparks location for all your financial wisdom and hard work to keep customers satisfied and happy!!”
9AM - 5PM
855 Sparks Blvd, Sparks
Banks
“Rachel and Artis were very friendly and helpful with my account services. Very professional and knowledgable. I would definitely recommend this bank and staff to anyone.”
9AM - 5PM
700 N McCarran Blvd, Sparks
Banks
“I wanted to give a shout out to Jun and this location. He was super helpful and patient ! He answered any and all questions with kindness and was super fun and talkative when opening our accounts. I feel like he went above and beyond to make sure I was included in the current promotion even though there were some minor discrepancies. If recommended working with him to anyone.”
9AM - 5PM
1200 Disc Dr, Sparks
Banks
“I’m generally not satisfied with services provided by Wells Fargo which I believe are all issues from top down. The branch staff has always been a pleasure. Today I was very impressed with the knowledge and efficiency provided by Gonzalo.”
“This branch provides excellent service. the entire team is professional, courteous, and always ready to help. I highly recommend working with them for a smooth and positive banking experience.”
“Had an appointment with a financial advisor who transferred to another branch. But I worked with Lissa Monton who was very nice and professional. As a notary myself, she did her notarizations 100% by the book. Lissa really wanted to make sure that I was taken care of.
I do wish that they would be more traditional 9-5 hours though.”
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“Recently I opened an account with the Sparks branch of Western Alliance Bank. The transition required several steps and could
have been a bit challenging but the staff is extremely knowledgeable and personable and was always available for any questions I may have had. Great service and looking forward to a long relationship with Western Alliance Bank and the professional team at the Sparks branch J.Brown”