Spectrum Store: Your One-Stop-Shop for Reliable Broadband, Mobile, and Cable TV Services Spectrum Store in Sparks, NV offers a comprehensive range of services, including high-speed internet, mobile plans, and cable TV. The store is known for its exceptional customer service, with employees who are professional, personable, and knowledgeable. Carlos, a standout employee, is praised for his exceptional customer service. Customers commend his ability to handle multiple tasks simultaneously, greet everyone warmly, and provide tailored solutions without ever losing his cool or rushing through the process. His calm demeanor and efficient service ensure a pleasant experience for all who visit the store. Likewise, Marcos is recognized for his expertise in helping customers optimize their services and save money. He guided a customer through an upgrade and identified a plan that resulted in a significant monthly cost reduction, demonstrating his commitment to providing the best possible solutions. The Spectrum Store also offers a hassle-free return and cancellation policy, with Celia's consultancy service ensuring customers have the opportunity to try the services before committing. This commitment to customer satisfaction is a hallmark of the store. Overall, the Spectrum Store in Sparks, NV is a reliable and customer-focused destination for a wide range of telecommunications services, with a team of exceptional employees dedicated to providing an outstanding experience.
Only 2 employees on a Saturday morning.........ridiculous.......7 people waiting and most just need to return equipment. This is why you lose customers.
April 2024
Carlos is a super professional employ. I work in service industry also and he blew my mind. I was there for more than two hours and never once did I see him lose his cool or seem hurried and harassed. I think everyone in that day left.feeling very please and satisfied. This man is going to go far. He was really amazing.
February 2024
Little bit of a wait, but the staff is super polite and friendly.