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7:30 - 11:30AM 12:30 - 5PM
61 Raymond Rd, Auburn
Shipping Centers
“Nick, an associate at the UPS store in Derry is a very professional employee...helpful, polite. knowledgeable and responsive. He went out of his way to help solve a shredding problem despite the fact that there was a long line of customers waiting for his attention. UPS is very lucky to have him on their Team!”
“The counter associate was extremely helpful with assisting me with shipping my package. It is nice to interact with someone that is kind and professional. Well done!”
“Love this place. No better shippers in the state and I’ve been involved in import/export businesses for years. I’ve been to many of these kinds of locations. And this takes the cake. They have such personalities working there. The shorter Irish guy (I forget his name, maybe Chad?) is so helpful and funny. The short girl is the best tho, she helped on a busy Saturday and she bent over backwards to help me ship out gifts to my family.”
“Over the course of 2 years I've seen my online business grown and have gotten to know John and the post office staff. Everyone that works here is welcoming and professional. Thank you for all the help over the years.”
“We needed a new printer and found Staples to be well stocked, clean and easy to get around. We had gone to a competitor first and were disappointed all around. At Staples it was easy to find a sales associate who was able to answer all of our questions and complete the transaction with ease.”
“Terrific salespeople. Walked me to items I couldn't locate. Explained ways to save even more with current offers. Helped me load the app. All were friendly and demonstrated patience and curtesy throughout our interactions.”
“I've never had a problem here at this location and the staff is super-accommodating! They take the time to explain delivery issues and have checked on urgent mail when I can't make it in and call them. (Charlie) Always friendly and quick! Thank you!”
“Printing from Staples online was fast and easy. My documents were ready sooner than expected! The staff working in printing were very attentive and made sure I was happy with my prints before I left!”
“Robyn was Superb!! She made my very important shipping process extremely simple and painless and even fun!! If I lived closer, I'd choose this store every time.”
7:30AM - 12PM 1 - 5PM
17A Raymond Rd, Deerfield
Shipping Centers
“We had an overnight package that was delayed in transport from another facility to deerfield. When we called the next morning the sending facility in NJ was of no help. Deerfield however went out of their way to get the package delivered promptly. I can't thabk them enough for getting this time sensitive package delivered to us!”
“They have what we need in a lower priced store brand.
Note: Store brands are usually in a less obvious location, whereas brand names are easily visible.”
“Above and beyond service; my delivery driver (Monty possibly?) went out of his way to make sure my package was delivered to me on a final delivery attempt. He also asked what time I get home from work, so he can deliver future packages when I’m actually home; making future experiences much less stressful. A+++!”
8:30AM - 5PM
1000 Elm St Ste 15104, Manchester
Shipping Centers
“I ship 10+ packages a week here, have never had one get lost before, staff is all very friendly, can get busy at this location but other than that this place is great.”
“Tom was amazing and really went out of his way to make my day. I arrived within a minute of the store closing and Tom made sure that I was able to print the document that I needed for a class and that it would be safe against the rainy weather outside. We need more people like him.”
“Great customer service, called at 1pm to see if I could come pick up my shipment instead of waiting for delivery, Ann Marie that answered the phone was extremely pleasant, checked on my shipment and said it was still on the trailer but give them an hour and they will have it ready. When I got there and walked in a gentleman came right out of his office and took care of everything. In and out in 15 minutes, very pleased.”
“Who reviews a post office anyway... Anyone who thinks USPS is bad has clearly never had to deal with UPS or Fedex on a regular basis. Careful what you wish for! I ship daily, USPS is usually 1/2 - 1/4 the cost depending on speed, location, and commercial account discounts (low cost UPS and FedEx services rely on USPS for final delivery), has comparable phone support (they all make speaking to a human difficult), and their online claims process is much easier and more likely to be approved. This particular post office is well above average in terms of wait times and anything else that matters, and all my carriers are great. Don't the people complaining have a McDonald's review to write? Geez.”
7:30AM - 7PM
955 Goffs Falls Rd Ste 998, Manchester
Shipping Centers
“I was in today for my passport renewal. Sue was amazing. I was stressed when I got there and left feeling like there good people in this world. Who will still go above and beyond!! Thank you again Sue”
“I have been sending large quantities of parcels from here throughout the year. Friendly staff will always help you. Their smiles will cheer you up even on a cold winter day!”
“Shout out to Sebastian Jones (assuming this is the office he’s at ?) for reverse engineering our package that had its label fall off mid transport and get it back on its way! Mad dedication there. Thank you again!”
8:30AM - 5PM
24 Tsienneto Rd, Derry
Shipping Centers
“Adam and Michael from the Derry location were very helpful and provided excellent communication about a lost package. Much appreciated, keep up the great service!!”
“So a few days prior to my visit today 11/9/23, I forgot to put some important information on the my money letter, the host at the counter did everything in her power to at least get me my receipt to try to track down my money order. Absolutely great customer service.”
“I see that there are a lot of negative experiences with FedEx Ground here in Londonderry, so I figured I'd try sharing a negative experience turned positive because of this location.I had ordered a really nice office chair, and had been really excited to receive it. I saw through FedEx tracking that it was scheduled to arrive early. I became even more excited when I saw the tracking had updated to "Out for Delivery", because everyone turns into a little kid when they know they have a package on the way. Well, that day came and went with no delivery. I didn't think too much of it, because things happen. The driver could've been overloaded, they might not have been able to handle the package (the box was about 80 lbs) or something else. I called FedEx customer service, and was told that the package was delayed for unknown reasons, but would be delivered the next day. The next day comes and goes, tracking updated, but nothing was delivered. I called customer service again, and was told now it was the next day. As before, tracking updated, but nothing was delivered. I should also note that tracking updated, but after the initial delivery date, tracking never again said "Out For Delivery", it only said "In Transit at Londonderry fulfillment center" I called customer service yet again, and voiced my concerns that because tracking was not showing that my package was out for delivery, that I would not receive it. They just told me that it would be delivered. I asked to speak to a supervisor, but was told that one wasn't present. I decided to try and figure out where my package was myself. I drove to FedEx at 44 Industrial Drive, and went to the package pickup door at the guardhouse place (the little building in front of the ultra-massive warehouse). I gave my tracking number and asked if it was there, and if I could pick it up. After a few minutes, I was told that my package was there, and they cleared me to drive in and grab it. An employee helped me load the package into my car, and I was out in a flash. Also, this facility has more security than Fort Knox.Despite the general FedEx customer service line having a limited scope of any internal issues (I'm assuming the call centers are remote) and not really being able to give an accurate idea of what's going on, the fulfillment center was excellent about helping me out with my issue and getting me my package. Don't let the customer service line frustrate you, FedEx is usually very good about taking care of customers in person.”
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“I ship a lot of packages for the company I work for and have stopped into this post office many times. All employees have been wonderful especially Rola who has processed my orders on several occasions.
A+ service with a smile.”