“I had an outstanding experience with Sullivan Tire & Auto. In just one week, they serviced three of our vehicles, and every visit was handled with professionalism, courtesy, and honesty.
They accurately diagnosed issues, provided clear information about an engine recall, completed needed strut repairs, and addressed a catalytic converter concern without trying to upsell unnecessary services. Their advice regarding the recall was especially helpful and gave us confidence in the best course of action.
The entire team was professional, polite, knowledgeable, and genuinely focused on doing what was best for the customer. It's refreshing to find an auto service center you can truly trust. I highly recommend Sullivan Tire & Auto for their excellent service and integrity.”
“Can’t recommend this place enough! Was able to make an appointment online, and was in and out in record time for my state inspection. Granted my vehicle is new, but their customer service is top notch. Very personable and professional.”
“UPDATE 2: This review is strictly for the service department for Ira Lexus and is being written for the sake of fairness.Service department treated me respectfully, and were overall pleasant to deal with. Today was Black Friday so the actual service which was merely an oil change took longer than it should have, but I am cutting some slack for post holiday understaffing.It's almost as if Ira Lexus has some kind of bipolar disorder where the service team is Dr. Jekyll and the sales side is Mr. Hyde.(And the Yelp Customer Service business owner replies are a total scam, with yours truly having emailed this character as per their request with no response.)”
“Love it here! Awesome customer service and the shop gets everything done correctly the first time! If you're looking for a reliable family owned gas station and garage this is the one to go to!”
“The staff & techs at VSR are top shelf. Go somewhere else to get Mr. Goodrich service, VSR can do everything from regular service to developing one-of-a-kind ground up restoration on your dream car. And oh, they do race cars too.”
“I had another great experience with Lexus of Bedford! This is my second lease with them, and I recently leased a Lexus TX350. Josh Lemieux was my salesperson and was great to work with—professional, helpful, and made the whole process easy. Highly recommend Josh and the team at Lexus of Bedford!”
“Stephanie and Andrew made my first time buying a car from a dealership very easy. I was nervous initially, but they were very kind, personable and helped me through the process. Overall a great first time experience and I have an awesome reliable car now. Thank you guys!”
“My experience with MINI of Bedford goes down as my best experience compared to any of my previous experiences. All my interactions with the professionals at Bedford were excellent and without pressure, from my initial contact with Mackenzie dealing with my multiple questions and providing a video walkthrough, to Scott with his no pressure financing transactions, to Johnny and his detailed test drive and orientation. The showroom and facilities are top notch and spotless! It is like going to a Mini Candy Store! Looking forward to a lasting relationship.”