Quest Diagnostics

Medical Labs
Hours: Quest Diagnostics in Bedford, NH, provides blood, urine, and drug testing services, including DOT and non-DOT drug screens, pediatric specialties, and COVID-19 antibody testing by appointment. Hours for drug screens are Monday through Thursday from 9:00 am to 4:00 pm and Friday from 9:00 am to 2:00 pm. Reviews note that the phlebotomists are frequently described as awesome, friendly, caring, and good at their jobs. They are commended for making patients feel very comfortable, comfortable, and at ease, especially those who are nervous. Specific techniques mentioned include using distraction, providing a lounge chair for comfort, and calming nerves to create an easy and quick process. Many patients state they would ask for a specific phlebotomist again due to the positive experience. However, some customers experienced inconvenience due to a computer glitch that caused appointment delays of 30 to 45 minutes. The receptionists are also acknowledged for treating patients very well upon arrival. Overall, the location is praised for being very quick and easy, with many patients reporting a 5/5 experience and planning to return.

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1. Bedford, New Hampshire