“I want to thank Giovanni for all his help in getting my new phone and his patience with me and all my questions and problems that I needed to resolve. The day before a young lady Elena was also kind and did all she could to help.”
“Rep was Jordan jordan and James were so awesome when I lost my phone got me in a new one and when I found it they got me an awesome refund these guys know their stuff highly recommend!!!”
“I had an outstanding experience at Verizon thanks to Jake. He was extremely knowledgeable, professional, and genuinely committed to solving my issue. I came in dealing with a frustrating phone problem, and instead of rushing through it, Jake took the time to fully understand what was going on and walked me through everything step by step.
What stood out most was his patience and willingness to go the extra mile. He didn’t just fix the issue he made sure I understood the solution and felt confident moving forward. That level of service is rare.
If Verizon is serious about keeping strong employees and delivering real customer service, Jake is exactly the kind of person they should be recognizing and rewarding. He represents the brand at a high level and absolutely deserves it.”
“We worked with Dan yesterday and he was exceptionally helpful. He is clearly well-educated on T-Mobile products and procedures, and explained things very clearly for us non-techies. Our continuing experience is the employees at this location are very friendly.”
“Dealt with Bryce. Had an amazing experience, explained all the details patiently he’s a great asset to your organization. I encourage you to give him a pay
raise”
“The sales man was helpful and excellent. He was very engaged in conversation and offered help in putting on screen products and tried to get us discounts. Was very happy with the service”