Best Buy is a popular electronics retailer that offers a mixed customer experience. While some customers have had great experiences, such as with a patient and helpful staff during a first-time laptop purchase, others have faced issues like long wait times and incorrect delivery information. The Concord, NH location seems to be well-liked, with friendly and professional staff who provided a positive installation experience. However, the store has undergone numerous changes, and many customers now find it easier to shop online. Overall, Best Buy provides a varied level of service, with both satisfactory and frustrating encounters reported by its customers.
Browsed store looking for laptops but only one associate on floor.
July 2026
didnt end up find what I was looking for due to a somewhat limited car stereo selection, but Ararsh and Ryan were very helpful!
June 2026
The store has a decent selection of electronics and the staff is mostly helpful, which I appreciated. However, I found the prices a bit higher than some other places, and it took a while to get assistance during peak hours. Overall, it's a good option if you need something quickly, but you might want to shop around for... read full comment
