Best Western Concord Inn & Suites offers clean and comfortable rooms, some equipped with a microwave, fridge, and coffee maker. Guests appreciate the friendly and helpful staff, especially during unexpected situations like snowstorms. The hotel’s location is convenient, close to shopping, skiing, and just outside Boston, making it a good base for sightseeing and outdoor activities. The breakfast receives positive comments for being good and saving money on dining out, though some suggest it could be more plentiful with additional options like dried fruit and yogurt. Rooms are generally well-maintained, but some guests noted issues such as broken sink and tub drain plugs, pet hair, and noise from highway traffic in certain rooms. Accessibility for handicapped guests was a concern, with some finding the bathroom facilities inadequate. The hotel’s Halloween decor adds a fun touch, and guests find the overall experience friendly and enjoyable, making it a popular choice for travelers in the area.
The staff was extremely helpful and nice and the place was clean and a great place to spend the night as we traveled. There was nothing super spectacular. But we were not expecting it to be either. Then wonderful cookies to nibble on and the breakfast was very good. Would definitely stay again.
April 2026
It was a nice experience. Felt like we had the whole hotel to ourselves. Nice and quiet even though it's near the highway. Pool and jacuzzi were great.
March 2026
The stay was unpleasant. The rooms were too noisy, and the bathrooms were not super clean.
