Lou's Custom Exhaust is a highly recommended business known for its exceptional customer service and quality work. The team, consisting of two dedicated individuals, Cathy and Jim, consistently goes above and beyond for their customers. Cathy is praised for her friendly demeanor and thorough undercoating service, ensuring every hidden spot is covered. Jim is recognized for his expertise in exhaust repairs, providing quick turnarounds and clear communication about options tailored to customer needs. Customers appreciate the helpfulness of the staff, who willingly answer questions and guide them in choosing the right exhaust components. The business offers competitive pricing, making it an excellent choice for those seeking reliable service without feeling overcharged. Many customers leave feeling satisfied and happy, often mentioning the warm atmosphere and personal touches, such as free treats and unique art created by Cathy. Overall, Lou's Custom Exhaust is seen as a trustworthy and caring establishment, making it a go-to destination for exhaust-related services.
Very friendly, communicative, and they always take the extra steps in making sure the work I’ve had done was done correctly. Highly recommend going to Lou’s for business!
August 2025
Jim had my car turned over in no time with my repairs, was great at communicating and giving me options for what would be best for my needs. I feel so much better knowing my car is safe again and sounds great! Thank you.
May 2025
Wonderful people, made quick work of my car. Gave me exactly what I wanted. 10/10
