“I'm not a huge fan of this sort of store, but they have been my go to local source for electric fence supplies. I also ordered one thing for my truck online and had it shipped to the store for pickup. That process was easy and worked well.”
“Had an issue with pellet delivery. Delivery driver had a full truck load of pellets and takes the one pallet that’s damaged and dumping out pellets. You can see on my cameras it waterfalling out all over truck, twenty foot radius in my driveway, and then when he sets it down by my garage doors. What a mess to come home too! 1-800 Customer service is a joke says from the picture driver took it doesn’t look damaged and I’m like well at least he was smart there and took the picture from the front view not showing damage. Somersworth HD was AMAZING both Connor and Shawna 100% was about the customer and made things right. In the end it all works out but all could’ve been avoided if he left the damaged pallet of pellets on truck to bring back to the store instead of delivering it to myself or anyone else. I’ll definitely shop at Somersworth HD again and again. A+”
“They seem to be well stocked, organized, and very cleanly. All the staff are super friendly and helpful! They actually had the two oddball sized SS threaded bushings I needed, where local plumbing supply companies did not have them in stock. Give them an A+ this trip!”
“I never write reviews but I couldn’t leave without someone knowing how amazing Conor was to my family and I. Seems so silly but we came in late Friday night looking for a grill and weren’t sure about delivery versus trying to fit it into our car. Conor advised us the whole way through and then when we thought we could fit it in the car he helped us. Unfortunately, it didn’t fit but he did nothing but smile and offer to get it delivered instead. I felt awful cause I know how rough doing all that is at the end of the day probably was but he was so kind to all of us, got us a delivery for the grill and just was overall very kind about the whole situation. Conor went out of his way to make sure we got what we needed and never made us feel like a burden. Left feeling very happy about our experience!”
“What I thought would be a quick shopping trip to the Portsmouth location this evening, turned into one of the most enjoyable shopping experiences I’ve had in a long time. While at the self-checkout, I ran into one of Home Depot’s finest, Gail. She assisted my girlfriend and I with our checkout process which led to a great conversation between the three of us. She even pulled my leg a couple of times so hard that it hurt. Gail’s knowledge of the products sold in store combined with her advanced sense of humor made for a great end to our trip to Home Depot. In the future, I will go out of my way to go through the checkout process with my new friend Gail. Her friendliness and exceptional customer service should not go unnoticed! Thanks again, Gail.”
“I shop here fairly often, as they sometimes have items that even the supply houses don't have. Price wise, they are very competitive. Sometimes it can be smarter to still shop around, but overall I'm very satisfied with my experiences.”
“Shirley and Derek were EXTREMELY friendly and helpful getting me the items I needed!
Answered my questions and helped load up my van, Couldn’t have asked for better customer service!
Thank you guys for all the help ?”
“The staff at this location are wonderful. Friendly & helpful making the shopping experience stress free! The deals on furniture are great…but it’s the atmosphere that truly shines here.”