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“Was in your store today I received excellent service from Samantha She was very professional and knowledgeable and explained everything in a way I could understand as I am not very tech savvy I left confident that I have a better understanding of how to get the max use out of my Phone My Sincere Thanks to Samantha June M”
“Had the best experience at Xfinity mobile Portsmouth NH location last week. Bought 3 new phones as an existing customer. Ran into a few snags and Cory and James were amazing. Cory was patient and knowledgeable setting up my phone and my husbands. James even contacted us on Christmas Eve to get our son’s phone connected. So grateful for people like this who still take care of their customers. Thank you Cory and James.”
“I'm a Flinstone trying to be a Jetson,and I'll never be one when it comes to technology.This store has long term employees and a few newer ones.But they all are willing to coach or figure out an issue that you might have.They get it - customer service brings more business.Above that,though,they truelly like to help out the best that they can.”
“I don't even have a Verizon phone question or a plan with them. There were 10 people in the store when I arrived and yet I was read it on immediately. I was mistakenly sent here by Walmart smart talk phones. But I must say, if I was looking for a planner or a phone, these guys would have sold me zipety quick. They were all pleasant, and I guess as if they had all the Time in the world even though they were out numbered with the people with questions. I have been sitting here for a half an hour plus, waiting for my ride to pick me up and they have handled so many people in that time. Ever is in charge of these guys is exceptional.”
“Walked in with a problem snd walked out way better than expected! Zach and Amanda were so nice, understanding and patient. For sure going here if I have another issue or question. Really easy to get to and love the parking”
“ALEX!! What a nice guy! He helped me with my issue. He was very knowledgeable about the product. He said “it’s my pleasure” and I believed him! What a refreshing experience!!”
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“We always have exceptional customer service at this Dover office but Alexander was phenomenal. He was knowledgeable, helpful, patient and personable. He spent over an hour with us and got us exactly what we needed. Thank you!”