“Very easy facility to do business with. Friendly staff. The facility is clean and well kept. I periodically rent units and will use this facility again in the future.”
“I have been being helped by Elaine at the Methuen location. She is absolutely awesome. I just want people know if you need a storage locker Extra space storage in Methuen is great and even better when assisted by Elaine.”
“So far so good. Looked at a small storage locker at one of the big extra storage places and the price was ridiculous. Like $200 min for anything. Came here and it was way cheaper for a small locker. Ended up not getting it but came back a couple months later and Nicholas showed us again and the process was super easy. Highly recommend the place if your looking for a decent storage space for that’s in a safe area. Only downside is you have to pay like $11 extra for insurance but you can prepay and get a small space for around $65-$90 if you just get a 5x10 like we did. But customer service was great and was never upsold hard or anything.”
9AM - 5PM
99 Pleasant Valley St, Methuen
Truck Rentals
“The business are in good hands what’s my first time that I rent I love it.a good Service, clean area, clean truck, gentle Personal. The Personal is really nice. I recommended to anyone to rent.”
“The Fremont location is so convenient! I checked the truck out with the mobile app so that I could get it before the office opened. Worked like a charm. This is a great service, please keep it up!”
“Hani"s customer service was great !
It took no more than 15 minutes to complete the necessary rental documents.
The 10ft box truck was brought to the office and off I went.
The truck was clean ,full of fuel and ran very well.
On returning,a few hours later,I was met again by Hani and was checked in and in 5 minutes.
I highly recommend Derry Rotary Auto Service for your van/truck rental needs.
Bill White ,Londonderry NH”
“It was easy enough to get and drop off the U-Haul but they charged me for two days of rental when I only had it one day. They said it was because we only requested 4 hours and had it for 7 but we literally weren’t given a choice. Also we picked up and returned within the same day- on a day when the shop wasn’t even open. Also, they charged us our estimated mileage and never adjusted for what the true mileage was. A difference of like $20.
I’ve never been charged by another location for going overtime. I spoke to U-Haul on the phone and they said we technically didn’t need to be charged that it’s up to the location. But like I said we were given a choice. So just an fyi. Call and speak to someone to confirm so you get get around the timing issue. And just know this location will add fees without being transparent about it.
Update: spoke to the owner and he issued a refund.”
“The U-Haul website let me rent on 12/26/22. When the day came, the owner called me just as I was getting in my car to head over, to tell me that they are closed (observing Christmas). He could have easily told me to reserve the truck for another day, but he was already at the gas station waiting for me to get there. He was kind and I would recommend you rent from here.”
“You should do your own safety inspections prior to using ANY U Haul equipment! We are loyal U-Haul customers but many small businesses that work with U-Haul simply flip the equipment to the next customer without full inspection. SAFETY FIRST FOR YOURSELF!”