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“Patricia Shanley, the customer care agent, was exceptional and followed this shipment from start to finish, checking with me regularly, which is very rare today. Top agent, top company. Much prefer to use DHL over other carriers in the future thanks to this excellent customer service.”
“Great post office—always friendly and welcoming staff. They greet you with a smile and are always ready to help with any questions. Recently they installed a drop box, so if you have many packages and ship often, you can just drop them in the bin without waiting. Excellent location! 10/10.”
“Joel was an exceptional service provider. He was knowledgeable, and professional and explained each step and all of my options for printing my children’s book. I like to print out my first drafts of my books at staples to view before I print them with the distribution company. Joel has now helped me with two of my books out of four. The other two I had other service professionals in different Staples stores but Joel has far exceeded my expectations.
I will be back! Thanks”
7:30AM - 6PM
75 S Main St, Concord
Shipping Centers
“Kudos to Ken for swiftly and professionally handling my package return. The entire team is consistently professional, handling orders and requests efficiently and with a smile.”
“I brought my laptop in for virus removal. The staff person, who was courteous and professional, asked to be shown exactly what the problem was and where. I have a contract with Staples so there was no charge. That contract is worth every penny considering all the viruses going around. It was all done in 24 hours. Love those guys!”
“Great location and super fast service! The staff here are super friendly and helpful. Only had to ship a return back here but everyone was very kind. Thank you for your help!”
“Over the course of 2 years I've seen my online business grown and have gotten to know John and the post office staff. Everyone that works here is welcoming and professional. Thank you for all the help over the years.”
“I had several Amazon returns first thing on a Sunday morning. The colleague, Caden, was fantastic. He was very efficient and polite. It only felt like a few minutes while he got the return’s taken care of.”
“Printing from Staples online was fast and easy. My documents were ready sooner than expected! The staff working in printing were very attentive and made sure I was happy with my prints before I left!”
“I had a very easy experience dropping off my packages at this location! The store had a very clean and welcoming environment which was refreshing to say the least!”
“This is the only shipping store I will use. Every time I go here the people are always so nice and friendly. They always make my Amazon returns easy which I really appreciate. This morning, Jessica happily helped me navigate my Amazon return and made it hasslefree. Keep up the good work UPS Store 4511.”
“I recently had a passport renewal appointment with Tabitha. She was so knowledgeable, kind and her energy is infectious. Tabitha quickly and smoothly guided me through the renewal process, answering my questions with ease. We even enjoyed a few laughs and conversations that turned two complete strangers into friends…in that one 15 minute appointment.
Thank you, Tabitha for providing exceptional customer service with kindness and compassion.”
8:30AM - 5PM
1000 Elm St Ste 15104, Manchester
Shipping Centers
“Basel is such a good employee! He is patient and has such good customer service. We came here to renew our passports and he explained everything to us and helped us out! He is very friendly and communicates very well 10/10 service.”
“We visited this postal center this past Saturday for help obtaining a passport for our toddler and renewal for our husband. We drove close to an hour since this was the only office offering appointments for that day. The gentleman helping us was very patient and made the process stress free. We were so appreciative of his calm demeanor and experience. The office wasn’t busy either.”
7:30 - 11:30AM 12:30 - 5PM
61 Raymond Rd, Auburn
Shipping Centers
“I ship a lot of packages for the company I work for and have stopped into this post office many times. All employees have been wonderful especially Rola who has processed my orders on several occasions.
A+ service with a smile.”
“I'm so happy to share how Ron is the very best mailman! I've been living on his route for 6 years. Going over and above his duties. I thought he should be recognized! Thank you Ron!!”
“They were sooooo helpful and friendly! Serenah was fantastic! I had a very specific situation where I needed to ship some luggage and a guitar and she took the time to help me and make sure it got to its destination on time. Wonderful experience!”
“I have always received helpful service from this location, especially recently when a package was due the same day as a birthday party. Thank you Garret for locating it as soon as it arrived that morning and saving the day!”
“Your basic small post office ?. There was a little bit of a challenge to find it with Google Maps.
I had more mail ? to drop off and I do not use outside mailBOXES anymore because of theives who are looking for either ✅ checks, money ? orders or personal information ℹ️. I have heard from the news programs that theives will digitally erase the name ? of who the check is made out to and rewrite the name. This can lead to someone having there bank ? accounts emptied.
The inside of this post office was in good condition.
Very colorful trees and flowers ? during the Spring ??.”
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“Above and beyond customer service today - thank you Brian for helping with my wedding save the dates and making sure I didn’t overspend on postage. You guys made my day!”