“I have had to call them several times for help with the set up of my clients internet service and each time they were very responsive in getting back to me and answering my questions.”
“I have not been to US Cellular in approximately 15 years. I will say I have been missing out because US cellular has changed. The staff are absolutely amazing, 100% real down to earth understanding good listeners. Upon entering the first thing I noticed was there was not that long line No more waiting for an hour to be assisted or even pay your bill. As times have changed we can all handle our bills online. The individual to welcoming to US Cellular was Mark and he is the manager. Mark was absolutely fantastic in assisting me as I am not tech savvy but I want the best tech. I entered with a brand new US Cellular phone that I needed to turn on. I also have a need to buy things. As I was browsing phones I asked Mark to assist me and what followed was Mark showed me three phones two that I had inquired about and then he brought me over to another one price was$699.00. Mark offered me a sale price on the phone that I absolutely could not walk away from it was so good I actually questioned him. I was then hand it over to John Winter to finish my transactions which now included turning on two phones. John was also amazing I am not the easiest customer but I will say a fun customer. I have severe ADHD and I always make it known I'm probably not going to remember so I'll be back. What are the changes that occurred at US Cellular that I really liked is when they pull all your information from your old phone to your new phone they cannot see anything they hand the phone back to the customer and have you verify the transferred information. The phone I purchased is designed with an encryption program so everything coming in or going out it's all encrypted if anybody has the ability to intercede my information they're not going to have any idea what it is. I am so extremely happy with my new phone I'm shocked everyday by what it does how fast it functions I can't thank Mark enough for showing me this phone I am so happy that I went back to US Cellular. I did return to US Cellular as I had a question on my phone and again I honed in on John to assist me again as I was also purchasing a case for one of the phones. John actually found me a case with a sale price as I was looking for the indestructible cases. On this trip I met a gentleman named Tanner also another super employee. The hierarchy at US Cellular is Mark the manager then Tanner and then John. These employees other than the supervisors manager work on commission so I do suggest if you have a good rapport and or are satisfied with the service you receive from a particular employee please remember that they do work on commission and try to find that individual with each visit. This not only will build a strong business relationship but it also builds up the employee in self-confidence and knowing their ability to perform their job well. Is the world of cell phones is competitive and hard to know all these devices the ins and outs of how they work they're capabilities That's a lot of knowledge.”
“Both Josh and Duncan are exceptional employees. They are both very knowledgeable , helpful, and a pleasure to work with! They each deserve gold stars. THANK YOU”
“I would love to tell you about my experience with Jody she is fabulous she's smart she knows what she's doing she saved me she's polite she knows the ins and outs of the cell phone and your troubles and patient and she's beautiful on top of it please never let her go she is an asset to Verizon and that's coming from my heart and soul Jodi you're the best”
“If you're looking for a partner that can connect you with the right IT services for your micro/small/medium-sized business, I'd highly recommend Menadena. Ben and his team are rockstars at what they do and I could not have grown my business to the level it's at today without their guidance.”