Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: Spectrum Store at 443 West Street in Keene, NH, offers a range of services including broadband Internet, Mobile, and Cable TV. Customers can visit the store to shop for new products, upgrade services, pick up or return equipment, and pay bills. The store is known for its helpful and knowledgeable staff who provide excellent customer service. Several reviews highlight the exceptional assistance from employees like Duncan Jones, who is praised for being patient, helpful, and knowledgeable. Customers appreciate how Duncan makes the process of transferring phones or switching carriers effortless and stress-free. One reviewer shared that Duncan went above and beyond to help find the right phone, fix issues, and ensure satisfaction, making them loyal to the store. Another customer mentioned that Duncan's service was so good that they suggested he deserves a raise or his own store. The store also received positive feedback for its fast and friendly service when swapping out defective devices and helping with upgrades, demonstrating a staff dedicated to customer needs. However, some customers experienced long wait times, especially when the store was short-staffed, and suggested having separate stations for different services like phones and cable to improve efficiency. Overall, Spectrum Store in Keene is recognized for its helpful staff, quality service, and a wide array of telecommunications products, making it a reliable place for customers to manage their Internet, mobile, and TV services.

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1. Keene, New Hampshire