Subaru of Keene Service Center is highly praised for its excellent customer service and professional repair work. Customers appreciate staff members like George, who demonstrate extensive knowledge of Subaru vehicles and provide timely, helpful advice. The team offers a range of services, including brake replacement, tire alignment, oil changes, and washings, often with the added convenience of loaner cars, making the experience enjoyable for customers. Many mention returning after years away and experiencing the same high standard of care. The service is described as thorough, honest, and never pushy about unnecessary repairs, setting it apart from other dealerships. Customers also value the quick and efficient handling of urgent issues, such as tire problems, with staff like Josh promptly testing tires and fixing nails in less than 30 minutes. The service center is well-managed, caring, and attentive, with welcoming features like a large, picturesque puzzle in the waiting room for shorter visits. Overall, Subaru of Keene Service Center is recognized for its professionalism, quality work, and customer-first approach, earning high recommendations from satisfied clients.
Very nice and helpful service center. Penny was very gracious. The waiting area was comfortable and clean.
November 2022
By far the best service of a vehicle I've ever had anywhere.Very professional, thorough, and honest. Never pushing unnecessary repairs like other dealers.Highly recommend.
September 2022
By far the best service of a vehicle I've ever had anywhere. Very professional, thorough, and honest. Never pushing unnecessary repairs like other dealers. Highly recommend.