Wireless Zone, a Verizon Authorized Retailer, offers a wide range of Verizon products and services. Customers can choose from plans like Verizon Unlimited, Family and Single Device plans, No Contract options, and International Services, as well as business plans and device protection. The staff is known for being helpful, patient, and professional, often assisting with plan changes, device setups, and data retrieval. Customers appreciate the friendly and courteous service, with staff like Jason, Amber, and Kevin providing efficient and knowledgeable assistance. The store provides competitive prices on popular phones, tablets, and accessories from brands like Apple, Samsung, Google, Motorola, and LG. Whether upgrading devices or setting up new lines, the team is dedicated to helping customers find the right device and plan for their needs, with many customers highly recommending the service they received.
I usually dread going into cell phone stores, but Scott and everyone at Verizon on West Street were really nice, not pushy, patient, and ultimately helped me lower my bill and get a new phone at no cost. Good experience and nice guys.
November 2025
Personnel friendly, helpful. Made process easy for upgrading phone.
November 2025
My wife and I have gotten our phones from this store several times over the years. We just got two new phones today. Scott was terrific to work with - very knowledgeable and helpful. The manager came by to make sure we were being taken well care of, too.
