Northeast Credit Union, also referred to as Lighthouse Credit Union, receives consistent praise from its long-term members. Customers report having nothing but great experiences over many years, with some members using its services for over five decades. The staff is repeatedly described as friendly, courteous, helpful, knowledgeable, professional, and efficient. Specific employees are noted for going above and beyond, keeping clients up to date, and providing exceptional service with official checks, loans, and application processes. Members highlight obtaining auto loans at rates far below competitors and receiving valuable help with eliminating credit card debt and new home applications. The overall impression is of a great, helpful bank where all financial needs can be met locally. Customers appreciate the comfort of talking to an actual person who knows them, whether at the branch or by phone, and frequently recommend the credit union to others for its courteous and professional treatment.
Everybody I dealt with was extremely friendly, knowledgeable and helpful.Highly recommend this place
April 2025
Tricia was super helpful and patient with my issues. She is an asset to the Lee branch.
March 2025
Lighthouse credit Union is better than service credit Union and first seacoast credit Union, but not as good as Bank of New Hampshire
These ratings are mostly due to their online and mobile apps which are not user-friendly and are not as fully operational as the institutions would like to think.
