Shipping Centers in Londonderry, NH

“Melissa is the best!!!!! She's always so helpful with our organization's printing needs. She always makes great suggestions as well on design, potential discounts, timing etc. Love doing business there!!!!”

“Scott M did an amazing job transporting our equipment. He skillfully navigated our lot and delivered the pallet exactly where it should have been. Extremely friendly. Also great communication and He was right on time. Highly recommend!”

“Michelle is an amazing employee who works her butt off and consistently goes above and beyond. She treats every customer with respect and hustles every single day to deliver the best service and the most positive experience possible.

With that being said…

She should not have to work alone. Every day she faces a line out the door, overflowing packages across the counter and down the hallway, and the workload of multiple people—all by herself. USPS truly needs to hire additional help to support her. Having three registers but only one employee is not fair to Michelle, and it’s not fair to the customers relying on this location.

Thank you, Michelle, for everything you do.
Now it’s time for management to step up and support you the way you support everyone else.”

“Fedex Londonderry. Can I please have some help with my package? I work offshore on a ship. I mailed a bottle of rum to my boyfriend for his birthday gift.
I have my tracking number and everything. Can someone please help me via email? The website is only giving me phone call options and all I have is email.”

“I see that there are a lot of negative experiences with FedEx Ground here in Londonderry, so I figured I'd try sharing a negative experience turned positive because of this location.I had ordered a really nice office chair, and had been really excited to receive it. I saw through FedEx tracking that it was scheduled to arrive early. I became even more excited when I saw the tracking had updated to "Out for Delivery", because everyone turns into a little kid when they know they have a package on the way. Well, that day came and went with no delivery. I didn't think too much of it, because things happen. The driver could've been overloaded, they might not have been able to handle the package (the box was about 80 lbs) or something else. I called FedEx customer service, and was told that the package was delayed for unknown reasons, but would be delivered the next day. The next day comes and goes, tracking updated, but nothing was delivered. I called customer service again, and was told now it was the next day. As before, tracking updated, but nothing was delivered. I should also note that tracking updated, but after the initial delivery date, tracking never again said "Out For Delivery", it only said "In Transit at Londonderry fulfillment center" I called customer service yet again, and voiced my concerns that because tracking was not showing that my package was out for delivery, that I would not receive it. They just told me that it would be delivered. I asked to speak to a supervisor, but was told that one wasn't present. I decided to try and figure out where my package was myself. I drove to FedEx at 44 Industrial Drive, and went to the package pickup door at the guardhouse place (the little building in front of the ultra-massive warehouse). I gave my tracking number and asked if it was there, and if I could pick it up. After a few minutes, I was told that my package was there, and they cleared me to drive in and grab it. An employee helped me load the package into my car, and I was out in a flash. Also, this facility has more security than Fort Knox.Despite the general FedEx customer service line having a limited scope of any internal issues (I'm assuming the call centers are remote) and not really being able to give an accurate idea of what's going on, the fulfillment center was excellent about helping me out with my issue and getting me my package. Don't let the customer service line frustrate you, FedEx is usually very good about taking care of customers in person.”