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“I had a wonderful experience here at Verizon in the Milford Oval. Michael was so helpful. He got me significant savings on a new phone and helped me combine services from two phones into one. He was patient, knowledgeable, and courteous. Other customers came in while I was there and he was equally helpful to them. This store stands out among the crowd for Verizon cell phone service and customer care.”
“I recently switched my provider from Verizon to T-Mobile, using this store as my primary source. I worked primarily with Tiphani, who was very friendly, patient, and professional throughout. I spent over 2 hours in the store to get everything switched over, but I always felt taken care of. About 5 weeks later, I had to return for an issue that couldn't be resolved over the phone (after trying for 2 hours), and Tiphani quickly took care of it, and made sure to credit my account appropriately. I am gratfeul for the good customer service!”
“I recently had 5 plus hours with Verizon prepaid customer service online, at home, trying to upgrade from my Verizon Phone 6 plus to a Verizon iPhone 8 plus. Multiple calls and unbelievably frustrating. Something that should have taken 5 minutes, porting my Verizon account and number to the new phone, ended up a nightmare. Anyways - went into this store and they hooked me up in......FIVE minutes! Activated and out the door. Allen the manager was fantastic. Lesson learned - boots on the ground I guess.5 solid stars.”
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“Amazing customer service! Went in today around 1300 and met with Christian to go over some things with my account. He went above and beyond to help me with everything issue that I had! 10/10 service!”