11AM - 7PM
7 Colby Ct Ste 8, Bedford“Update : I wanted to provide an update about my situation as single digits was able to expedite my request and send me a technicien home to solve my issue. I’ve felt a lot of frustration fighting the situation by myself at the beginning, but single digit management was able to turn that frustration into very positive feeling! They have been reaching out to provide daily update and follow up on wifi status after they have confirmed the technician visit date. The technicians that came were very very helpful, after they stepped into my apartment the first thing they said is that is they won’t leave until my internet issue is solved! That was extremely soothing! They found out that i didn’t have any access point in the first place which i have already explained to single digits when i communicated with them, and they were able to install the proper hardware i need. Very happy about the support i got, i put 4 starts as i think front desk support still need to be improved and communicate better with back office. Still thankful about resolution!I’m extremely frustrated by the the low quality service and the limited the support i am getting from single digit regarding wifi maintenance at my apartment, I’ve been calling for every single day for a month now, and i’m getting the same update which is “we are working to get a qualified technician for the work you need”, it’s not even a complex issue!!!I keep telling the agents that because the issue i’m having with internet is urgent now, i’ll be available everyday, and yet each time i call they ask me for my 5 day availabilities to schedule a tech.I’m also not getting an estimation on how long it might take to get a tech. This is starring to affect my work and personal life!I’m not sure if 1month old tickets are normal at this company but if it is, that’s really bad news for me!!”
10AM - 6PM
614 Nashua St #26, Milford“William is my absolute favorite. I used to go to manchester but now I exclusively come to milford for the service. They go out of their way here to make my experience great.”
9AM - 7PM
208 Quality Dr, Hooksett“We just transferred a Verizon 5 line plan to T Mobile. I can not explain how impressed I was with the knowledge, thoroughness, patience and professionalism both Mehmet and Ben.I made multiple visits to the store to assure we had the right phones, plan and that the process would not lose any functionality we had.It was seamless and efficient.We could’ve happier.Additionally, we were able to upgrade 3 phone while reducing our month cost.I was away the week after and the reception was perfect, no different than Verizon.Thanks again to all who help make this a great experience.”
9AM - 6PM
207 Union Square, Milford“Cody stayed late to help us switch from T-Mobile and making sure our phones were all set before sending us on our way! We appreciated his quickness in the process. He was beyond helpful in answering all of our how do we do this questions!”
10AM - 8PM
908 S Willow St, Manchester“I came into this store after being given the runaround at the other T-Mobile store in the mall. Scott M was immediately helpful and solved all of the issues I came in with. He went above and beyond to make sure I left with a resolution and happy with the solutions. I couldn’t have been more pleased. I will never go to another T-Mobile store in Manchester again. Thank you Scott!!”
10 AM - 9 PM
1500 S Willow St #104, Manchester“I have been using Dianne for a year and have seen substantial results in my marketing and traffic since she have taken over!! I hirely recommend her and trust her as a very valuable resource to my team. Look forward to doing business with her for many years to come.”
“Alicia was very helpful with my experience. I was skeptical switching from straight talk but she made me feel comfortable the entire process. She gave me the best deals on my new iPhone, and accessories. Very friendly and genuine, making me feel like I’ve been a life long friend. Made sure my experience was amazing and I will recommend to friends and family to make the switch to t-mobile with Alicia.”
10AM - 7PM
902 S Willow St Unit 902B, Manchester“First off- I am a 25 year customer, started with a giant blue Nokia circa 2001-2002, to now my brand new 15 pro max. And-out of the countless locations I have ever worked with. This is the best experience I have had… Christian and Zae.(sp?) are both stellar reps , a 10 in terms of overall professionalism, and I must say, are both positively representative from a branding standpoint.. They were so efficient, and super knowledgeable. I went in with multiple issues due to working with a different location who put a phone under my sister‘s name, accidentally added charges that I did not authorize etc. etc. they fixed everything and they are the best . Love them and you will too!!!”
10AM - 7PM
1111 S Willow St, Manchester“The customer service here was great! I went in to drop off my trade-in device after initiating it online. I was helped right away by a very nice young man. He was so professional, warm and friendly, and took the time to break down my receipt for me that explained the trade-in value. I was in and out in under 10 minutes!”
“Everyone has their issues with Xfinity from one time to another. Can't even begin to estimate how much time I've spent on the phone with them over the years. However, credit where due I had a great experience at this store today. Went in needing to deactivate a former owners account on a property (something I thought would take hours) and was in and out in less than two minutes.”
“This is hands down the best T-mobile experience I've ever had. Jonathan took care of me and stayed 2 hours after closing time doing a warranty exchange. In the mid time talked me into getting T-mobile home internet which I'm glad he did, with it I'm saving money and got my phone fixed. Thank you so much keep up the great work!”