O'Reilly Auto Parts in Milford is known for its knowledgeable and helpful staff who provide efficient and pleasant service. Customers report that the employees are kind, patient, and go out of their way to assist, even noticing ordering errors to save customers time. The store offers a range of services including free battery testing, battery installation, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also have a free Loaner Tool program for specialty repairs. If the store does not have a needed part in stock, the staff will order it or help customers find the right place to get it. The service is consistently described as positive, with staff being efficient and helpful even during busy times, close to closing, or on holiday weekends.
I prefer online for in store pickup and had made a mistake ordering only one of 2 needed parts. The people working noticed my error and ordered a second one for me to have delivered that day. They saved me a weekend of back and forth trips to get my car fixed.
July 2023
Friendly and very informative service from the workers.
May 2023
Friendly and very informative service from the workers.
